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Thread: Am I going crazy?

  1. #11
    Power Poster
    Join Date
    May 2008
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    MN
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    15,234
    It was my thread - I'll try to reword it so that info can remain!!

    We have used AT&T as our cell phone provider for over fifteen years. We lost a lot of roll-over minutes a couple of times ago when we changed our plan.

    This past month we lowered our total minutes, and when I asked if we could keep our roll-over minutes, I was pleasantly surprised to be told that because we had been customers for such a long time, that we could keep some of them, but that a supervisor had to do whatever it was so that we could keep them.

    I doubt that AT&T will grant this request to all customers, but I feel that the worst that can happen is that the request will be denied.

    We did have another 'emergency' caused by a family member going way over the number of minutes - and AT&T was great about working something out with us.

    So - the point of this post - sometimes if one asks for something, one gets it.

  2. #12
    Power Poster
    Join Date
    May 2008
    Location
    MN
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    15,234
    Quote Originally Posted by maryellen2u View Post
    I do wish someone would untangle the mess of phone, internet and cable programs for me. It drives me crazy trying to find a bargain. You have to sign up for an eon and they can change the price but you can't change the plan. Gotta go- - my blood pressure is rising just thinking about it! heheeh!

    I wish I even knew what they (internet, cable, forums, etc) were talking about when initials are used - I don't know what the initials represent - much less what the meanings/functions might be!


  3. #13
    Senior Member
    Join Date
    Mar 2011
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    western n.c.
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    Quote Originally Posted by Chasing Hawk View Post
    If we were able to keep our unused minutes we would have enough minutes to pass out as party favors.
    Chasing hawk, You my friend must not have teen-agers .Un-used minutes what is this you speak of?Ha Ha

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