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Thread: Kudos to Microsoft

  1. #1
    Super Member
    Join Date
    Feb 2010
    Posts
    3,583
    A week ago my computer screen went black. A pop up came up that said that my hard drive was gone and "click here" to get it restored. Stupid me, I clicked on that and they wanted bucks for fixing it. Then my sister told me to contact Microsoft.I was connected to someone in India at first and because of my lack of hearing too well, it was difficult to hear and understand them.
    I called back and spoke to someone in Manila. They were SOOOOOOOOO helpful and friendly and after a while, all is normal. They had told me any time you get a pop up (and mine are SUPPOSE to be blocked) it is a precursor to a virus coming. Beware my friends and I hope it doesn't happen to you! So thank you Microsoft and those WONDERFUL techs in Manila!

  2. #2
    Senior Member ChaiQuilter's Avatar
    Join Date
    Jun 2011
    Location
    Long Island, NY
    Posts
    496
    What number did you call?

  3. #3
    Power Poster amma's Avatar
    Join Date
    Jul 2007
    Location
    Out searching for some sunshine :-)
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    59,111
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    I am so glad that this had such a happy ending for you! :D:D:D

  4. #4
    Senior Member
    Join Date
    Apr 2010
    Location
    currently AR Ozarks
    Posts
    584
    Never thought to call Microsoft folks. I called Dell and they couldn't help me at all. Ended up taking it to a computer "doc" to get it up and working, but lost a lot of files. :-(

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