frugalfabrics

the page should have said how long to expect for delivery. You need to file thru ebay and thru paypal to be protected both ways (if you used paypal).

I had to file one time, when I didn't get an item. Ebay has a process, but you have to do it within the timeframe otherwise you are SOL.

sueisallaboutquilts

Hi Jean, I sell on Ebay. All of my packages are shipped First Class or Priority. I'm assuming if you got a pattern it would ship First Class.
When I ship from Paypal, which is always, I get a tracking number (everyone does).
If the seller cannot provide you with a tracking number she IS responsible!
File a complaint asap. That's really bad business for a seller to tell a buyer that she isn't responsible after shipping. It's total BS.
Good luck and don't worry, you'll get your money back.
Frustrating though, you want to get started on your project!

beautress

I only have a problem about once every 150 sales. About 90% of problems come from people who aren't familiar with ebay, don't read the rules, or are in the habit of automatically blaming somebody else when they screw up.

When there is a really late item, it could be the person is elderly and may have been suddenly hospitalized and unable to mail the item.

I always give them a break, hoping that if I ever fail, someone will at least give me the benefit of the doubt. In return, I get the other 149 sales as great service.

Also, if I run across someone who says they are selling something like an heirloom quilt to help pay for their daughter's hospitalization, I put that person on my prayer list.

It makes all the difference in how I feel about others in the marketplace.

Ebay is a great source. I'm sure there are others, but I've had very, very good luck over the last several years with them.

irishrose

I recently had a problem with 2 yards of fabric not arriving. There was no confirmation number. The seller refunded my money as soon as she was contacted, but there was a delay as she was on vacation. Problem - it's wasn't a stash purchase, but one I need for a specific pattern. She has no more black Misty Rose print.

featherweight

I have NEVER had a problem with ebay. I always check the feedback first. If they are slow I know what to expect!! Sorry you are unhappy.

rexie

If you paid with paypal, you should be able to file a claim and get your money back.

Tsanchez

I haven't had any problems lately with ebay but I pay with paypal. I will tell you that snail mail is really bad around the holidays. A friend of mine sent me a package just before my birthday the end of November and I still have not received it. She was mailing from California. I ordered some fabric last Tuesday and I got it yesterday. I agree with most. File a complaint with paypal and with ebay. If one won't do it the other one will. Good luck.

Sadiemae

I have never had a pattern take more than 7 days. I also like to give people a break, but this is too long unless like someone said it is coming from Canada. I only made the mistake of ordering from Canada one time. I admit to not being a very patient person when I want to make something.

Tcharlie

This happened to me on ebay. File a complaint on the seller by filling out the complaint. Ebay will contact the seller and she will have to show proof it was mailed or refund your money. My money was refunded to me.

ptquilts

Although the seller IS responsible for getting you the item or refunding your money, they can not be held accountable for any goofups the USPS make (and we know they sometimes goof up).
If she can prove she shipped it in a timely manner, and it just was delayed by the PO in getting to you, please do NOT take it out on the seller by leaving neg FB or dinging their shipping stars. I hate it when that happens to me as a seller, all I can do is ship it quickly and hope for the best, then it is in the PO's hands.