Welcome to the Quilting Board!
My Viking Sapphire 830 was $1100 new years ago and love it. But now I live in the country with no place to have it serviced. Will have to drive all the way down the mountain to Phx. and drop it off then drive all the way back to pick it up.
I have several cheap Brother machines for backup that I dont use much so are in great shape. But require lifting the foot etc. that my Viking dosnt require so its a hassle to relearn to do those things. Im so spoiled.