Welcome to the Quilting Board!

Already a member? Login above
loginabove
OR
To post questions, help other quilters and reduce advertising (like the one on your left), join our quilting community. It's free!

Results 1 to 10 of 10

Thread: So Sad :(

  1. #1
    Super Member brookemarie19's Avatar
    Join Date
    Dec 2009
    Location
    NY
    Posts
    1,728
    I put in an order to Connecting Threads (as I have done many times), but one of the fabrics I ordered they apparently ran out of. I went online to see what I could use in replacement and I found something. The sad part is that I would now have to pay more in shipping for the actual fabric because they shipped the rest of my order without seeing if I would like something else instead. I bought this all for a particular quilt and would like everything to match, so I don't know... should I order the extras and pay for the shipping, or see if I can find something else to go with locally when the order arrives?

  2. #2
    Super Member hairquilt's Avatar
    Join Date
    Jan 2011
    Location
    Arkansas
    Posts
    1,216
    Blog Entries
    1
    I did the same thing but I did get an email telling me they were out of 3 of the fabrics I ordered. Their prices were so good I can see them selling out quickly. The ones I ordered were $3.59 yd. They will let you buy 1/2 yd also-thats what I like!!

  3. #3
    Super Member greenini's Avatar
    Join Date
    Dec 2010
    Location
    Atlanta, Ga
    Posts
    1,543
    Blog Entries
    16
    From what I hear about CT's customer service, I would call them and talk to them about it. It seems very likely they would not charge you postage on the fabric, but either way, you have nothing to lose but a little time to try asking. :wink:

  4. #4
    Super Member Jan in VA's Avatar
    Join Date
    Aug 2010
    Location
    Central Virginia in the Foothills of the Blue Ridge Mtns.
    Posts
    6,096
    Oh, go for ordering it. Compared to the cost of regular price plus tax to buy locally, you'll probably still be better off with CT and more shipping.

    Jan in VA

  5. #5
    Senior Member
    Join Date
    Jan 2011
    Location
    Valley Grove, WV
    Posts
    732
    I agree with Greenini, I would call them and explain the situation. I feel sure they would work with you. It never hurts to ask.

  6. #6
    Power Poster sueisallaboutquilts's Avatar
    Join Date
    Feb 2010
    Location
    Ohio
    Posts
    17,478
    Since they ran out of what you ordered I'm sure they will send it with free shipping. Their customer service is marvelous. Give them a call and explain. Very nice people to work with.

  7. #7
    Super Member Tink's Mom's Avatar
    Join Date
    Oct 2008
    Location
    chicago, IL
    Posts
    9,436
    Quote Originally Posted by greenini
    From what I hear about CT's customer service, I would call them and talk to them about it. It seems very likely they would not charge you postage on the fabric, but either way, you have nothing to lose but a little time to try asking. :wink:
    They usually will email you if there is a problem...just call, they are very good with Customer Service..

  8. #8
    Senior Member SharBear's Avatar
    Join Date
    May 2011
    Location
    Rhode Island
    Posts
    473
    Quote Originally Posted by greenini
    From what I hear about CT's customer service, I would call them and talk to them about it. It seems very likely they would not charge you postage on the fabric, but either way, you have nothing to lose but a little time to try asking. :wink:
    Agree - I love their customer service!

  9. #9
    Power Poster nativetexan's Avatar
    Join Date
    Feb 2009
    Location
    1,ooo miles from home
    Posts
    12,939
    Blog Entries
    2
    call or email them now!! they will work with you.

  10. #10
    Super Member brookemarie19's Avatar
    Join Date
    Dec 2009
    Location
    NY
    Posts
    1,728
    Thank you guys so much for your help. I emailed them and now have my replacement fabric on the way!!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO ©2011, Crawlability, Inc.