TECHIE question

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Old 06-25-2011, 01:52 PM
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I am scanning in a document and it does not matter if I save it as a Word doc. or a PDF file...when I go to print it from that file, the preview looks great, but it prints with my document starting about 1.5" down the page..cutting off the last section of the document...

I have 2 techie sons in this house and neither of them can figure this out...

can anyone out there HELP me...this tired old blonde lady is about to pitch a printer out the door...and I am not so sure it is the printer that is at fault....
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Old 06-25-2011, 02:26 PM
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When I click on Print & get the printer page, I click on "preferences" and than "Features"; then I have the option to either "print in actual size" or "scale to paper size"

Also, under the "Advanced" heading there is an option to "minimize margins" & my is set for "on".
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Old 06-25-2011, 02:40 PM
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found out the box marked "auto center" was checked and apparently it does not get that auto center does NOT mean shove to the bottom of the page...

Thanks...
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