Welcome to the Quilting Board!

Already a member? Login above
loginabove
OR
To post questions, help other quilters and reduce advertising (like the one on your left), join our quilting community. It's free!

Page 1 of 2 1 2 LastLast
Results 1 to 10 of 16

Thread: USPS and their failures and triumphs

  1. #1
    Super Member jdiane318's Avatar
    Join Date
    Aug 2010
    Location
    springfield, MO
    Posts
    2,436
    Sewing suz purchased several rulers from me on February 15. I mailed a well-packaged, well taped package on February 16. I kept waiting to here from her to let me know the rulers had arrived safely. Nothing. Sewingsuz had contacted me about them several times and we communicated well, but still no rulers. I told her that if they weren't there by the March 1, let me know and that I would refund her money. March 1st came, still no rulers. I refunded her money and then later Sewing suz has a change of heart, wanted to be fair and she resent a partial payment. Isn't this board just great! Then we both had our opinions about the USPS. Today, the shock of my life. On the computer is a topic, SewingSuz has sent you money, there was a pm from SewingSuz and it read that the rulers had arrived after 16 days. I am grateful as this whole event bothered me. Keeping my word is pretty important and it wasn't about what I had lost, it was about not being able to get those rulers delivered. I am so glad they showed up. Sewing Suz was wonderful about this who episode. I will be using delivery confirmation from here on.

  2. #2
    Super Member Grama Lehr's Avatar
    Join Date
    Jun 2009
    Location
    Rancho Cucamonga, CA
    Posts
    5,045
    It's still a happy ending, don't you think?? :roll:

  3. #3
    Super Member luvTooQuilt's Avatar
    Join Date
    Jul 2010
    Location
    A Hop from Heaven, a Skip from Sanity and a Jump from the Good Life....
    Posts
    7,100
    Blog Entries
    1
    Glad everything worked out well in the end...

    ~Im west of springfield.30 min out...Small world..

    Quote Originally Posted by jdiane318
    Sewing suz purchased several rulers from me on February 15. I mailed a well-packaged, well taped package on February 16. I kept waiting to here from her to let me know the rulers had arrived safely. Nothing. Sewingsuz had contacted me about them several time and we communicated well, but still no rulers. I told her that if they weren't there by the March 1, let me know and that I would refund her money. March 1st came, still no rulers. I refunded her money and then later Sewing suz has a change of heart, wanted to be fair and she resend a partial payment. Isn't this board just great! Then we both had our opinions about the USPS. Today, the shock of my life. On the computer is a topic, SewingSuz has sent you money, there was a pm from SewingSuz and it read that the rulers had arrived after 16 days. I am grateful as this whole event bothered me. Keeping my word is pretty important and it wasn't about what I had lost, it was about not being able to get those rulers delivered. I am so glad they showed up. Sewing Suz was wonderful about this who episode. I will be using delivery confirmation from here on.

  4. #4
    Senior Member tellabella's Avatar
    Join Date
    Oct 2010
    Location
    Toronto Canada
    Posts
    991
    Blog Entries
    1
    That is great!...Isn't it frustrating when you don't know what happened to your package..you are on pins and needles until it arrives...and insurance for some things is absolutely out of the question as it costs more that the items...so happy it all worked out...

  5. #5
    Super Member
    Join Date
    Nov 2010
    Posts
    3,422
    Delivery Confirmation really doesn't do anything more for you. As USPS told me, DC is not a tracking device...the only thing it is required to tell you is when it arrives (if it arrives).

    If it's lost in limbo for awhile or lost forever, you will never get the "arrived" date/time.

  6. #6
    Senior Member quiltingsavta's Avatar
    Join Date
    May 2010
    Location
    Bridgewater MA
    Posts
    391
    I'm so sorry this happened to you. I work for the good ole PO and I must say it's very difficult to eplain to customers why these things happen. Could be the address was wrong or not readable on the machines, the zip code wrong or maybe the wrong postage or just plain old human error by a postal employee. Working there for over 31 years I've seen my share of what can go wrong, there really is always an explanation. Did you ever contact the PO where it was delivered to see what they had to say? Also you didn't say how you mailed it...first class, parcel post, etc. You always hear of the "one" piece that didn't get delivered and never all the rest that do get delivered on time (like your bills...lol). I'm so glad that it was found and delivered because trust me, the one thing the PO wants to do is deliver the mail as quickly and proficiently as possible. Delivery Confirmation is a good way to track what you have sent, but if you have had good luck with sending your packages by any other means you should continue to do that. Don't let one mishap persuade you to spend any more money than you have to.

  7. #7
    Senior Member
    Join Date
    Nov 2010
    Location
    Pacific NW
    Posts
    653
    I had ordered something last week that was delayed because a train car had derailed.

  8. #8
    Super Member luvTooQuilt's Avatar
    Join Date
    Jul 2010
    Location
    A Hop from Heaven, a Skip from Sanity and a Jump from the Good Life....
    Posts
    7,100
    Blog Entries
    1
    Ive ordered numerous supplies from the Po (FRE's) and the box is torn, damaged and or crushed... and yes Ive ordered a few FRE's month ago that still say pending!! Still waiting- was faster to order more than to wait for it..

  9. #9
    Senior Member quiltingsavta's Avatar
    Join Date
    May 2010
    Location
    Bridgewater MA
    Posts
    391
    Quote Originally Posted by luvTooQuilt
    Ive ordered numerous supplies from the Po (FRE's) and the box is torn, damaged and or crushed... and yes Ive ordered a few FRE's month ago that still say pending!! Still waiting- was faster to order more than to wait for it..
    Forgive me - what does FRE mean?

  10. #10
    Super Member
    Join Date
    Nov 2010
    Posts
    3,422
    FRE = Flat Rate Envelope

Page 1 of 2 1 2 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO ©2011, Crawlability, Inc.