What do you do when person doesn't receive the item
10-06-2010, 04:21 PM
#4
Super Member
Join Date: Aug 2007
Location: Holland, PA
Posts: 4,157
I usually keep bugging the post office & it eventually shows up. Did the package have to go through any of the areas with bad weather conditions. Have the person you mailed to bug her post office as well.
10-06-2010, 04:22 PM
#5
Senior Member
Join Date: Mar 2010
Location: NW Arkansas
Posts: 984
I would discuss with buyer ... if she didn't request Insurance or Delivery
Confirmation, and P.O. has no way to trace .... perhaps offering to
refund 1/2 of $$ would be acceptable to her. After all, you did package
it and pay postage.
Confirmation, and P.O. has no way to trace .... perhaps offering to
refund 1/2 of $$ would be acceptable to her. After all, you did package
it and pay postage.
10-06-2010, 04:22 PM
#6
Super Member
Join Date: Feb 2010
Location: Fort Worth, Texas
Posts: 3,291
I think if she complains to PayPal they will take it out of your account.
My husband sells on eBay and that happened to him. His item was sent to Germany and was in Customs for a while. He did get his money back after he proved that the item was received. It took a long time to resolve.
PayPal sides with the buyer and the seller has to prove that he did the right thing. Don't know how you do that without delivery confirmation or something like that.
My husband sells on eBay and that happened to him. His item was sent to Germany and was in Customs for a while. He did get his money back after he proved that the item was received. It took a long time to resolve.
PayPal sides with the buyer and the seller has to prove that he did the right thing. Don't know how you do that without delivery confirmation or something like that.
10-06-2010, 04:23 PM
#7
Super Member
Join Date: Jan 2010
Location: Outer Space
Posts: 9,319
Originally Posted by sueisallaboutquilts
Yeah but don't you have delivery confirmation??
It's free and you can track it
It's free and you can track it
10-06-2010, 04:24 PM
#9
Super Member
Join Date: Aug 2007
Location: Holland, PA
Posts: 4,157
Delivery Confirmation is only free on Priority Mail when you print & pay for the label on the USPS.com website.
Originally Posted by sueisallaboutquilts
Yeah but don't you have delivery confirmation??
It's free and you can track it
It's free and you can track it
10-06-2010, 04:24 PM
#10
Banned
Thread Starter
Join Date: Apr 2007
Location: Michigan
Posts: 1,407
Proof of Delivery is a letter that includes the recipient's name and a copy of their signature. You can request Proof of Delivery to be emailed, faxed, or mailed to you for no additional fee for Express Mail® and Signature Confirmation™ services.
I guess you have to send it this way though and it's more $$
I guess you have to send it this way though and it's more $$
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