Originally Posted by quiltstringz

I would take it back. Just a quick thought for anyone taking a machine in for service - try to make some time so that you can sew on the machine before you leave the shop. Maybe even before you pay - I just thought of that one. I work at a shop part time (weekends) and I know that they have the girls do sew offs before they call the customer, but even then they may not be testing the same thing you are doing. It is so much easier to not take it home than it is to get it home, get around to using it and then taking it back.