I learned today that Brother no longer sells or manufactures parts for the Brother 8500. In November I purchased a Brother 960 and am totally dissatisfied. After looking around I'm told the machine that comes close to my old 8500 is the Brother Laura Ashley. Before I go to see it, I'd like to know if anyone has had experience with this machine (good or bad). It sounds good but I want to know if someone has practical experience with it.