On 4/3/12 I ordered a downloadable pattern thru All People Quilt site and the order went thru to Home Store Collections. My acct has been charged but I cannot access the home store collections site to download the pattern. They gave me an order number, but when I go to their site it says access denied. Has anyone else had any problems ordering from these companies? It is an American Patchwork Quilt pattern that all people quilt list on their site. I've sent emails to both companies and got them back as undeliverable. Anyone else out there had any trouble or do you have any suggestions as to what I should do? BTW - no phone numbers listed for either of them either.