I am having problems with my Voyager 17. The tension is way off and when I get it where its almost perfect it goes haywire again! I have called Hinterberg, who I must commend for staying on the phone for an hour with me as I went through all of their "tricks of the trade" (so to speak) and are wonderful with their customer service. I was almost getting a perfect stitch on both sides when I got off the phone with them and that is when everything went nuts. Now I am back to skipped stitches on the top and birds nests on the back.
Anyway, does anyone know of a longarm mechanic in the Brunswick/Portland Maine area who can take a look at it?
Much appreciate any help!