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Bernina 830 repair. Ouch.

Bernina 830 repair. Ouch.

Old 12-18-2016, 07:13 AM
  #21  
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Thank goodness it is under warranty! Berninas are great machines (I have 3) and I do think they are worth every penny.
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Old 12-18-2016, 07:20 AM
  #22  
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I had the Bernina 820 & traded it in on the Husqvarna Viking Epic Machine & this makes me glad I did. These expensive machines should come with longer warranties than what they offer now. When you pay big bucks, it only
makes sense to me. Ouch $1,000. so glad it was still under warranty.
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Old 12-18-2016, 07:38 AM
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I have the 830 - it goes in every year for a "spa day". Did have to pay for a repair this year it was only $25.00. Love my 830! And yes, it was made in Switzerland.
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Old 12-18-2016, 08:08 AM
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I also have an 830 and have it gone over each year by a trained technician. This year it cost me $500+ for the service and upgrades installed. No it is not very reasonable to pay this amount, but I love this machine, it sews like a dream and also the embroidery is fabulous. Mine was also made in Switzerland, so they are all probably still manufactured there.
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Old 12-18-2016, 10:55 AM
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That is a whole lot of money, thank goodness it was still under warranty.
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Old 12-18-2016, 11:08 AM
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I too love my oldest Bernina best. I've had the 1090 and it just keeps chugging away. I'm always surprised at the cost of replacement parts/labor. But we really don't have much choice. My husband wanted to buy me the 830, but I wouldn't let him. Now, if it washed the kitchen sink, I might have wanted it.
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Old 12-18-2016, 02:46 PM
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I have a 830 , 790, 180, 440. and serger and love them all , they go in for regular service each year and never had a problem , wouldn't be with out them . Cathy
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Old 12-18-2016, 07:36 PM
  #28  
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Egads! I would have passed out.
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Old 12-18-2016, 09:08 PM
  #29  
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Why does the repair cost so much? I mean, I would expect it to cost a LITTLE more for a Bernina job than a less expensive brand, but why THAT much more?
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Old 12-18-2016, 09:14 PM
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Could the repair person be gaming the system with Bernina? You probably don't know what the warranty claim was actually made for, and there is the added incentive of a customer having the money to buy the machine in the first place being likely to be able to afford an expensive repair.

From the extreme high-pressure tactics I've experienced re having cleanings and "tune-ups," there seems to be a lot of potential for fraud.

hugs,
charlotte
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