Bernina 830 repair. Ouch.
#22
Super Member
Join Date: Oct 2011
Location: Timmins, Ont. Canada
Posts: 4,683
I had the Bernina 820 & traded it in on the Husqvarna Viking Epic Machine & this makes me glad I did. These expensive machines should come with longer warranties than what they offer now. When you pay big bucks, it only
makes sense to me. Ouch $1,000. so glad it was still under warranty.
makes sense to me. Ouch $1,000. so glad it was still under warranty.
#24
I also have an 830 and have it gone over each year by a trained technician. This year it cost me $500+ for the service and upgrades installed. No it is not very reasonable to pay this amount, but I love this machine, it sews like a dream and also the embroidery is fabulous. Mine was also made in Switzerland, so they are all probably still manufactured there.
#26
I too love my oldest Bernina best. I've had the 1090 and it just keeps chugging away. I'm always surprised at the cost of replacement parts/labor. But we really don't have much choice. My husband wanted to buy me the 830, but I wouldn't let him. Now, if it washed the kitchen sink, I might have wanted it.
#30
Senior Member
Join Date: Oct 2012
Posts: 764
Could the repair person be gaming the system with Bernina? You probably don't know what the warranty claim was actually made for, and there is the added incentive of a customer having the money to buy the machine in the first place being likely to be able to afford an expensive repair.
From the extreme high-pressure tactics I've experienced re having cleanings and "tune-ups," there seems to be a lot of potential for fraud.
hugs,
charlotte
From the extreme high-pressure tactics I've experienced re having cleanings and "tune-ups," there seems to be a lot of potential for fraud.
hugs,
charlotte
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