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Thread: Disappointed with a jelly roll order

  1. #1
    Super Member pittsburgpam's Avatar
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    I received two jelly rolls of Fusions that I ordered today, one of lights and one of darks, and to my disappointment both of them contain duplicates of almost all of the fabrics!!! This cuts my range of colors in half!

    The web site says, "28 new colors in Robert Kaufman's Fusions 5573 have been introduced in August 2009, bringing the total to 139 colors. We carry every color! You will get each fabric with a little sticker to identify the color."

    Would you interpret that to mean that each strip in the JR would be a different color? I certainly did.

    I've written to them about the deceptive description and that if all the fabrics are duplicates then it should say that there are 20 different fabrics, not 40!!

  2. #2
    Google Goddess craftybear's Avatar
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    That is sad, I hope you hear back from them. They should specify exactly what you are getting. Good luck and let us know what happens with your complaint

  3. #3
    Moderator littlehud's Avatar
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    To me it sounded like 40 different fabrics. I hope they can help.

  4. #4
    Super Member Marcia's Avatar
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    Pam---I am sorry--I know you are anxious to get started on that quilt too!

    Yes, if there are duplicates they should say something like "contains 2 each of 20 different fabrics." That way you know what you are getting.

  5. #5
    Power Poster amma's Avatar
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    I would have thought that I was getting all different colors too...if they are including duplicates they should stated that upfront!!!

  6. #6
    Super Member pittsburgpam's Avatar
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    I just layed them all out and I have 46 different colors out of 80 strips. The most different ones I can get out of any of the colors is 6.

  7. #7
    EllaBud's Avatar
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    I don't know what website you used to buy them, but I would complain to them plus, I'd also write to Kaufman. I'm sure that they don't want unhappy customers.

  8. #8
    Senior Member krabadan's Avatar
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    I've purchased two 57 strip jelly rolls in Fusions and every strip is a different color.

  9. #9
    Super Member pittsburgpam's Avatar
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    These are the colors I got.
    Attached Images Attached Images              

  10. #10
    Super Member pittsburgpam's Avatar
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    Quote Originally Posted by krabadan
    I've purchased two 57 strip jelly rolls in Fusions and every strip is a different color.
    Where did you get them? I searched all over before finding the ones that I got.

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