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Discount Embroidery Supply

Old 03-05-2010, 09:04 AM
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Anyone order from them?? I ordered a bunch of sewing needles, they never came. They dont answer their phone and they dont reply to emails. Thank goodness I used paypal!!

I wont be ordering from them ever again.
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Old 03-05-2010, 09:17 AM
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I appreciate the heads-up.
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Old 03-05-2010, 10:01 AM
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Thanks for letting us know about them :D:D:D
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Old 03-05-2010, 10:20 AM
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Yikes. I'll stay away from there.
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Old 03-05-2010, 10:44 AM
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I will remember not to use them.
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Old 03-05-2010, 11:42 AM
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I order my needles form here:
http://www.ctsusa.com/_e/dept/21/Hou...ne_Needles.htm

They have good prices and got shipping policies. I order organ needles in batches of 100 but they have other brands too.

Margaret
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Old 03-05-2010, 12:17 PM
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Originally Posted by sewcrazygirl
Anyone order from them?? I ordered a bunch of sewing needles, they never came. They dont answer their phone and they dont reply to emails. Thank goodness I used paypal!!

I wont be ordering from them ever again.
I have ordered from them, needles and prewound bobbins and had no problem at all. Give them a chance to make things right. They have a toll free # (888) 890-8395 or [email protected]
Let us know how things work out.
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Old 03-05-2010, 12:38 PM
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i filed a paypal complaint.
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Old 03-06-2010, 01:12 PM
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Wanted to Update you all.

I emailed them several times - No Answer- , Then i went to paypal filed a complaint, then within an hour I got a reply. They said they were out of stock and didnt have my email address to notify me!! LOL I used paypal, Of course they had my email address. Of course I requested my money back, and they did give it back to me. But I wont go there anymore, seems like if I didnt file a paypal complaint I would have never gotten my products or my refund. :(
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Old 03-06-2010, 01:12 PM
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Wanted to Update you all.

I emailed them several times - No Answer- , Then i went to paypal filed a complaint, then within an hour I got a reply. They said they were out of stock and didnt have my email address to notify me!! LOL I used paypal, Of course they had my email address. Of course I requested my money back, and they did give it back to me. But I wont go there anymore, seems like if I didnt file a paypal complaint I would have never gotten my products or my refund. :(
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