Earlier in the year I joined a BOM with Keepsake Quilting for a quilt pattern named TAOS. It has been a trial for me because I'm rather a newbie but the fabric is gorgeous. It seems that KQ has had a terrible time getting the fabric and no longer have any left. Naturally, I make a mistake in my cutting and needed more fabric so they told me to try Robert Kaufman. I emailed RK and have received numerous return emails from Sandie, the Service Manager, offering suggestions and actually sending me fabric to see if it was what I needed. It wasn't sadly, but I had sent swatches of my fabric to her and she thinks she found it on a web site! The web is sending me a swatch so I can only hope. Sandie went out of her way to help me in a friendly manner. She didn't have to go to all the trouble for me but she did. I will always look to Robert Kaufman fabric first because of her kindness. As always, a little kindness goes a long way!