Thread: Frustrated with my Pfaff C1100 Pro

FYI...Received a call from local Pfaff dealer...Regarding my C1100 Pro Smarter by Pfaff. I was told that after I brought my machine in a number of times because stitching was not pretty (and various other problems. Generally unhappy with the machine) that Pfaff has found there is a problem with this specific machine. The hardware is bad and computer wasn't resetting itself. Was also told I wasn't crazy The local dealer will be getting replacement parts for this machine...and will call me when parts arrive. So...if you have this machine I would suggest getting a hold of your local dealer. Hope this is helpful.

I bought a Pfaff Ambition last fall and so love it. No issues at all. I too have an older Pfaff. I think all machines made today have some lemons coming off the line and have some models that are not great so I hate to see brand name bashing here.

I understand..there are lemons, unfortunately, wished it wasn't mine. Not bashing any brand name...my point is to see if others have had problems with this machine. Thanks for the reply.

I too find this machine very frustrating. I am on my second machine. First one had a timing issue and a broken finger. Was in the shop for six months...finally they conceded to a new machine. Second machine has tension issues. I can not get a good straight stitch. My bobbin case came with out a pigtail. I am going to purchase a new bobbin case, see if that helps. Otherwise back to the shop. I did notice some of you mention metal bobbins. I use plastic that came with the machine. Maybe metal will help???

Originally Posted by grandmaemma

I've had nothing but problems with my Pfaff since I purchased it new 1 year ago. I want the stitches perfect altho I'd settle for nice..I don't get that. I've been told the pretension spring was off. I was told today that the bobbin casing was not set correctly. The Pfaff dealer said that if I want to use a heavier weight tread in the bobbin I'd have to have the dealer adjust the bobbin casing for the heavier thread OR I could buy another bobbin casing and use that for heavier thread only after they adjust it. I had wanted a Pfaff for the last 40 plus years..I finally got one and am not, at all, satisfied. Wondering what you think.