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Thread: Frustrated with my Pfaff C1100 Pro

  1. #1
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    Angry Frustrated with my Pfaff C1100 Pro

    I've had nothing but problems with my Pfaff since I purchased it new 1 year ago. I want the stitches perfect altho I'd settle for nice..I don't get that. I've been told the pretension spring was off. I was told today that the bobbin casing was not set correctly. The Pfaff dealer said that if I want to use a heavier weight tread in the bobbin I'd have to have the dealer adjust the bobbin casing for the heavier thread OR I could buy another bobbin casing and use that for heavier thread only after they adjust it. I had wanted a Pfaff for the last 40 plus years..I finally got one and am not, at all, satisfied. Wondering what you think.

  2. #2
    Senior Member Dyan's Avatar
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    I had purchased that machine, and had so many problems with it, my dealer exchanged it for a Janome 6600. I had a Pfaff 1473 that I loved, and wanted another one, when I bought the C1100 I kept getting the emply bobbin error, I tried every thing and it would only let me take a stitch or two then it would error again. Then the next day it would sew fine for a hour, and error again, glad I traded it for the Janome 6600.
    Dyan

  3. #3
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    Thank you for info..didn't want to hear others have had problems altho suspected. thanks again. Appreciate your reply.

  4. #4
    Super Member Jan in VA's Avatar
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    Today I had a conversation with our local Bernina/Pfaff dealer during which I was surprised to hear him say that all Pfaffs are now made in China, none in Germany.

    He told me of a customer who bought a machine from him in September and brought it back in for repair a couple of times, where he made adjustments like you've mentioned. He finally, in total frustration, shipped the machine to the Bernina/Pfaff dealer/repairman I mentioned here in Virgina who is the premium repairman in the east, maybe the country. T

    That man called my local guy back to tell him he was shocked to find that the machine, brand new out of the box when my guy sold it, was beyond repair!! The bushings and other major moving parts were in such condition, so worn and poorly machined that it was obvious they were not new or had been substandard to begin with!

    It has taken Pfaff until this month to replace her "new" machine! My guy says that he, the "best repairman" (from Newport News, VA), and many other dealers are seriously considering dropping the Pfaff line in their store.

    I also heard another shocker of yet another major product in manufacturing decline; I'll post that in a separate topic here.

    Jan in VA
    Last edited by Jan in VA; 03-15-2012 at 07:33 PM.
    Jan in VA
    Living in the foothills
    peacefully colors my world.

  5. #5
    Super Member jemma's Avatar
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    i have 2 pfaff machines and was looking forward to my new retirement machine the 'top of the line'but i have been hearing such bad reviews on pfaff recently[hear in aussie too]that i am shpping arroud now the horizen looks good

  6. #6
    Junior Member shawnan's Avatar
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    I am so sorry you're having such trouble. I've had nothing but joy with my Pfaff machines - and I have 3. I also have a marvelous dealer who would make it right for me if I had gotten a lemon, which is what it sounds like for you.

    As for their newest top of the line machine - the Sensation- I've seen several in use/purchased and each owner seems to be thrilled and has had no trouble that I know of.
    Nancy (Go Big Red)
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Great things have been done for me,
    and I am filled with joy.

  7. #7
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    I have had the same problem with the machine stopped after a few stitches. At the bobbin is an optical eye, which measures whether there is more thread so that the machine can stop (it is brighter around the bobbin). In bright light, eg sunlight, against the machine the optical eye thinks that there is no more thread and stops. I hope this can help others with a Pfaff.
    I love my Pfaff with the built in walking foot.

  8. #8
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    I bought a Pfaff Ambition last fall and so love it. No issues at all. I too have an older Pfaff. I think all machines made today have some lemons coming off the line and have some models that are not great so I hate to see brand name bashing here.

  9. #9
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    I understand..there are lemons, unfortunately, wished it wasn't mine. Not bashing any brand name...my point is to see if others have had problems with this machine. Thanks for the reply.

  10. #10
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    Pfaff C1100 Pro

    I too find this machine very frustrating. I am on my second machine. First one had a timing issue and a broken finger. Was in the shop for six months...finally they conceded to a new machine. Second machine has tension issues. I can not get a good straight stitch. My bobbin case came with out a pigtail. I am going to purchase a new bobbin case, see if that helps. Otherwise back to the shop. I did notice some of you mention metal bobbins. I use plastic that came with the machine. Maybe metal will help???



    Quote Originally Posted by grandmaemma View Post
    I've had nothing but problems with my Pfaff since I purchased it new 1 year ago. I want the stitches perfect altho I'd settle for nice..I don't get that. I've been told the pretension spring was off. I was told today that the bobbin casing was not set correctly. The Pfaff dealer said that if I want to use a heavier weight tread in the bobbin I'd have to have the dealer adjust the bobbin casing for the heavier thread OR I could buy another bobbin casing and use that for heavier thread only after they adjust it. I had wanted a Pfaff for the last 40 plus years..I finally got one and am not, at all, satisfied. Wondering what you think.

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