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Thread: Great service

  1. #1
    Guest
    Join Date
    Sep 2009
    Location
    Maryland
    Posts
    1,160
    I know sometimes y'all ask about our experiences with on-line quilt shops. I ordered from todaysquilting.com this afternoon.
    Not only did the shopping cart ask me for instructions about what to do if they didn't have the yardage I ordered, they followed up on those instruction. One of the pieces I ordered 2yds of. They had 2 (1yd) pieces and it works for me so I said send it please. Another piece I ordered 4yds for backing. Told her I could use 2 (2yd) pieces and she actually took the time and trouble to re-e-mail me (is that even a word?) and tell me which fabrics they had 4yds of. She made the changes herself so I did not have to go back to the website and re-order. And ladies, these were sale prices ($5.99/yd) so they aren't making a big profit by any means. This place gets a definite A+++++ for customer service.

  2. #2
    Super Member Quiltforme's Avatar
    Join Date
    Aug 2010
    Location
    Beautiful Washington state!
    Posts
    3,344
    Thank you what a great experience I love to shop at stores like this!!

  3. #3
    Super Member sewwhat85's Avatar
    Join Date
    Nov 2010
    Location
    missouri
    Posts
    6,729
    love to hear good reports they are so important

  4. #4
    Super Member
    Join Date
    Nov 2010
    Location
    Mabank, Texas
    Posts
    6,858
    Nice to know. Thanks.

  5. #5
    Power Poster amma's Avatar
    Join Date
    Jul 2007
    Location
    Out searching for some sunshine :-)
    Posts
    59,113
    Blog Entries
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    Thank you for sharing a postive, wonderful experience with us :D:D:D

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