Sewstar

I would have to agree with BellaBoo, my experience with them was the same. I will never buy anything from them again.

Caswews

Customer service is the first with all businesses. Within a small or large community: if there is no customer service there is no business, no business=no pay checks for the employees.

collady

Most of the products can be purchased from other sources.

jlwheart

Businesses that make it difficult for me to do business with them - not my first choice. I'd go elsewhere. I'm so thankful for this site because we share our experiences good and bad. It helps me so much. I stopped using my local viking dealer because of their customer service. I got a dealer highly rated on Angies list in Twin Cities. He will fix my broken Elna and Pfaff machines and he's reasonable! Wow! No one in my area was even willing to work on my machines. I'm so grateful, I didn't want to lose either machine.

pinebeltquilter

Wow! There are someneat things on that website.

rj.neihart

No, sorry...never used this company.

WTxRed

I've bought books/patterns several different times with no problems but have not needed to return anything.

jamsbuying

If you google "quilt care instruction labels" you will find several other places that sell them.

mojo11

I purchased a book from them with good service; however, I didn't have to return it. Not familiar with their return policy.

nativetexan

I've purchased books and maybe some rulers from softexpressions for years with no problems. haven't lately though.