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Thread: Has anybody ever used this company and their products....

  1. #1
    Super Member Deborahlees's Avatar
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    Cool Has anybody ever used this company and their products....

    Was doing some research on the internet regarding bleeding fabric, and ran across this company and all their products....has anybody used this company ???????????????
    First time I have seen quilt care labels, finished to purchase....
    Am also wondering about the "Restoration Fabric Restorer"
    Company is called Soft Expressions, based out of Anaheim, California

    http://www.softexpressions.com/softw...eProd.html#res
    Yes that is a real picture of my hometown Temecula, California. We feature premiere Wineries, World Class Golf Courses, Pechanga Indian Casino and Hot Air Balloons

  2. #2
    Power Poster BellaBoo's Avatar
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    I've bought a few things from them but they don't have a good return policy. Too many hoops to jump through to get something returned. I received an item that was defective. After a many emails and phone calls I did get a refund but I got a nasty letter about their return policy and they were making an exception this one time. I would by-pass them and buy from a company that had great customer service.

    forgot to say there is a 25% restocking fee on returns after a certain date of purchase and no shipping charges paid for a return.
    Last edited by BellaBoo; 09-25-2012 at 07:58 AM.
    Got fabric?

  3. #3
    Power Poster Jingle's Avatar
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    I haven't heard about them, until now. Not sure I would want to buy from them. Bellaboo had a bad experience and that is enough to scare me off. Go ahead and try them, if you think you should. Maybe they have changed their policy.
    Another Phyllis
    This life is the only one you get - enjoy it before you lose it.

  4. #4
    Super Member Jan in VA's Avatar
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    Go to this page to read about the owner/designer of the site. http://www.softexpressions.com/sharla/index.htm

    There are many other sources out there who do not have the return issues mentioned above; I'd go elsewhere, personally.

    Jan in VA
    Jan in VA
    Living in the foothills
    peacefully colors my world.

  5. #5
    Super Member
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    That is a new company to me. Haven't used or purchased from them.
    http://www.oregonquilting.net
    I choose to give my life away for things that last forever

  6. #6
    Super Member
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    I don't know anything about this company....and from your note, I don't think I ever will! There are too many firms out there who truly want our business and are willing to make wrongs, right...without the hassle! Fabric.com, eQuilter, Connecting Threads are among the ones I love...
    If you feel like you're special...it's 'cause you are!
    Momto5

  7. #7
    Super Member Prism99's Avatar
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    I have purchased a few books from that website, but never had to return anything.

    For the "fabric restorer", check out http://www.retroclean.com . Several people here have used RetroClean with great results.

  8. #8
    Super Member AliKat's Avatar
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    I bought some items from them with good service. However, I've never had to return anything.

    ali
    Have fun quilting! If it isn't fun, you will miss a lot.
    ali

  9. #9
    Super Member Peckish's Avatar
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    The basic design of their website is enough to deter me!

  10. #10
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    I think I will buy from another business!

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