I googled a specific fabric I needed to match for borders on a quilt for a friend. I FINALLY found it on a quilt store site-ordered 3 yards. I get an email from the store saying that this was no longer available and could I use a substitute. I emailed back saying that I needed that exact fabric. The reply was "Thanks for the quick reply Jane. I'll get the check out in today's mail." Well......since the order could not be filled-why was my cc charged?! I was not aware that was done. At least I did get a check in the mail. I've had several others call to tell me an item was out of stock-did I want a substitute or cancel that item and that adjusted order would be charged.
Found the fabric on another site, ordered and rec'd. I missread the confirmation of this order and ordered ANOTHER 4 yards from yet another site-not in yet. I've gone from panic to plenty :)