I have a relatively new to me (used) Janome 300e that is causing me to pull my hair out. I sewed a few designs with no trouble. Now when I try to do any design or monogram it sews just a couple stitches and makes a noise and stops with a message to check the needle, check for something stuck in the machine, etc. I have to take the hoop off - and to do that I have to carefully lift it and cut the thread loose under the fabric. After I take the fabric off I can see that there is top thread and bobbin thread all bunched up in the hole where the bobbin thread comes out. A couple times I've had to take the plate off and take the bobbin out to get the clump of thread out.
I have rethreaded (over and over), changed the needle, cleaned the bobbin area out - actually didn't have a bit of dirt, dust or lint in there. This machine has not been used more than 5 hours between me and the previous owner. She got rid of it for the very same reason I am thinking of selling it - I just can't seem to use it without problems.
Can anyone help me? Please!