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Thread: how to handle a quilt shop moment

  1. #1
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    Had a embaressing moment at a local shop recently. And am at loss to get over my hurt feelings. I was participating in a monthly group and went to pick my materials but couldn't stay ( i guess you must pay if you don't stay ), I understood that if you didn't make the day and went later in the week you paid a nominal amount. But the clerk came to door and shouted across the parking lot asked ifwas I staying and of course no!!! was my response and she expressed her disappointment and the $$$ issue. I have witnessed others leaving without paying in passed months, I did go in and hand her the $$$. But I am crushed and feel like I was a shoplifter. I have been loyal to the local shops but it seems like everyone it getting a bit testy. Geez , I made a mistake, and others( guild friends seem to come and go as they please). Should I just get over it ???

  2. #2
    Super Member kristen0112's Avatar
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    I don't blame you that would be embarassing. I would talk to the manager or owner of the shop that sales clerk should be told to handle that matter more delicately. Sorry that happened to you.

  3. #3
    Moderator littlehud's Avatar
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    That should have been handled much differently. The clerk has no people skills. It was a simple misunderstanding and she shouldn't have embarrassed you like that.

  4. #4
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    Quote Originally Posted by kristen0112
    I don't blame you that would be embarassing. I would talk to the manager or owner of the shop that sales clerk should be told to handle that matter more delicately. Sorry that happened to you.
    I agree...if they have a policy everyone should be treated the same and they should be treated with respect...

  5. #5
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    Assuming you are a 'regular', then this was completely out of line.

  6. #6
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    Thanks because I have felt like crying all day!!!
    It could be that Iam trying to finish a graduate course in record time too. I didn't say a word to this lady, and she is the one I really like in this shop. The owner is generally touchy so talking with her is definitely out. She scares me. I may just drop out of this monthly group and not join another at this shop.

  7. #7
    Super Member Quiltforme's Avatar
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    Join our group we won't yell or make you feel bad!!!! Welcome to our group you have found a new home!!!

  8. #8
    Super Member shequilts's Avatar
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    Nifty:
    As we've all heard before, "it takes all kinds." It's a pity this person gets to deal with the public, but if the shop owner is also an ___ ____, why would she (the clerk) act any differently?
    I feel for your embarassment, but it is the clerk who should be embarrassed. I can assure you those who heard the exchange were just glad that it wasn't them. They thought no less of "you for making a mistake any one could have made.
    Don't let this stop you from attending your meeting. I've always told my kids, "you can go anywhere if you act like you know what you're doing." Walk in there like you own the shop and have a ball. I'd likely make some joke (out loud) about being yelled at by "the teacher". She'll get the message.
    There are stupid people everywhere. When I encounter one in business or on a personal level. I just wash my hands of the event, not the person.

  9. #9
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    Is it possible this clerk had been chewed out by the owner for not collecting money due? Maybe you just happened to be next one she had to collect from. Either way it was not the way to handle the situation. she could have called you aside and explained the policy. you wouldn't have been embarrassed and noone else would have overheard.

  10. #10
    Super Member kristen0112's Avatar
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    Quote Originally Posted by niftynickel
    Thanks because I have felt like crying all day!!!
    It could be that Iam trying to finish a graduate course in record time too. I didn't say a word to this lady, and she is the one I really like in this shop. The owner is generally touchy so talking with her is definitely out. She scares me. I may just drop out of this monthly group and not join another at this shop.
    I HATE confrontation, so I know what I am about to write isn't easy to do but...If you like this sales clerk the next time you are in the store you should pull her aside and let her know that the way she shouted across the parking lot really embarrassed you that she should treat future customers more discretely. Figure out a way for her to understand how you felt as a valued customer.

    I had a similar situation someone hollering at me across the cul-de-sac, I was dumping yard debris on a corner of my lot, (to start a compost pile) but the way it is situated she could see it, and she didn't like it so she yelled across the neighborhood - IT WAS EMBARRASSING! I felt that all the neighbors heard. Up until that point I had liked Lynn but not after that. I never confronted her about her rude behavior and never talked with her again. But it only hurt me more. If you really like the shop and think it won't always bug you then don't say a word but it will probably bug you and leave a sour taste in your mouth a long time... Good Luck

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