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Thread: how's this for customer service ??

  1. #1
    Senior Member MYWR's Avatar
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    fabric .com has their daily specials - and I was bitten today - you always need interfacing - right? I couldn't find my coupon code for 15% discount - so I ordered anyway - afterall - free shipping - I already figured I got a discount.

    Then I signed onto this board - and up came the code !! I looked at the email receipt for my purchase . . . and they had a contact cutomer service area

    SO I emailed them and put in the code that was posted ont he board

    And what to my surprise - I got a response with a 15% credit on today's order !! that I had previously placed!!

    Now that's customer service !!

  2. #2
    Super Member Raggiemom's Avatar
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    I have had very good luck dealing with them. Fantastic customer service.

  3. #3
    Senior Member scrapngmom's Avatar
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    Fantastic!

  4. #4
    Google Goddess craftybear's Avatar
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    wow, great service

  5. #5
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    I'd sure like to know how you get discount codes to pop up when you sign on. I've never seen one. And I just placed and order this morning with them.

    I'm kinda new here so apparently, I don't know all the secret places to look.

  6. #6
    Super Member Vanuatu Jill's Avatar
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    I'm curious too-unless I notice a post that someone happens to mention a code, I miss them as well.

  7. #7
    np3
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    Power Poster np3's Avatar
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    wonderful!

  8. #8
    Super Member NancyG's Avatar
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    Yippee....that IS great service.

  9. #9
    Super Member Monika's Avatar
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    Good deal!

  10. #10
    Senior Member MYWR's Avatar
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    Quote Originally Posted by BigDog
    I'd sure like to know how you get discount codes to pop up when you sign on. I've never seen one. And I just placed and order this morning with them.

    I'm kinda new here so apparently, I don't know all the secret places to look.
    It's on the first page where you have all the separate sections of the board !! there is also a website I think where you can look those up - but I (obviously) didn't think of that today !!

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