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Thread: I killed my Accutquilt Go! I stripped out the handle, now what?

  1. #1
    Super Member purplemem's Avatar
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    yes, I put too many layers into my Go! and stripped out the gears in the handle. I emailed the company but haven't heard back.

    anyone else push the limits and kill theirs??

  2. #2
    Super Member frarose's Avatar
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    I almost did mine when it was new. I had a hard time rolling them through but it still works.

  3. #3
    Super Member carolaug's Avatar
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    just call them...the customer service is wonderful!

  4. #4
    Super Member bamamama's Avatar
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    I have not bought one yet. I figured the price would drop eventually. I'd get impatient and put too many layers in for sure.

  5. #5
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    How many layers did it take to break it? I don't want to learn the hard way.

  6. #6
    Junior Member doris.meek13088's Avatar
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    I just received one from my younger sister a couple of weeks ago as a gift. I appreciate your posting as I will be careful not to overload it.

  7. #7
    Super Member purplemem's Avatar
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    I put in 8 layers batik. I was angry and trying to cut to get rid of the attitude. My attitude killed my toy. :cry:

    It works great and I will replace it definitely.

    I just hope they are nice and send me the replacement parts like they have others.

  8. #8
    Super Member luvTooQuilt's Avatar
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    I do believe you can send it back to them and they can fix it..

  9. #9
    Super Member carolaug's Avatar
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    I only put a few layers on,,,and only one layer when I do jeans on my go...I love my go and do not want to take the chance of breaking it

  10. #10
    Super Member OneMoreQuilt's Avatar
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    I would call them on the telephone, unless you have a certain person you have been in contact with, I have had better luck contacting them by phone. I have always been very happy with their customer service and am anxious to hear how you make out. Good Luck!

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