I'm a believer...
12-22-2012, 05:00 PM
#11
Senior Member
Join Date: Feb 2012
Location: Winston-Salem NC
Posts: 659
I have been shopping at Hancock's of Paducah for years now and have NEVER been disappointed by their customer service! This is a quality company. Occasionally they will run out of something that their website says they have, but you don't get charged for it - you just get the (minor) disappointment of it not showing up as part of their yellow-plastic-bag shipped order! (My heart jumps a little when I see a yellow plastic wrapped package in my mail box.) And their fabric is always high quality, in my experience.
Alison
Alison
12-23-2012, 08:32 AM
#14
Super Member
Join Date: Apr 2010
Location: Illinois
Posts: 9,312
I 'm glad you have had good experiences...
I have had mixed experiences with them. They aren't my "go to " online source. Too many times I have items "backordered" only to never recieve them. I could handle it if the fabrics that never arrived weren't the one I was designing around.. and now I have a "grouping" with no main fabric.. Very frustrating.
I have had mixed experiences with them. They aren't my "go to " online source. Too many times I have items "backordered" only to never recieve them. I could handle it if the fabrics that never arrived weren't the one I was designing around.. and now I have a "grouping" with no main fabric.. Very frustrating.
12-23-2012, 08:35 AM
#15
Super Member
Join Date: Jun 2011
Location: Springville, Tennessee
Posts: 1,123
My favorite fabric store. Even my husband likes going in there and looking for the "right" piece - he won't help anywhere else. We can spend hours in there. Thankful it is only 65 miles away!!!
12-23-2012, 09:09 AM
#17
Super Member
Join Date: Jul 2012
Location: New York
Posts: 5,665
I love shopping Handcocks until their clearance fabric ran out when it was time for them to fulfill my order. Wasn't too happy about that. But they do have a nice big selection of fabrics. I LOVE ordering from equilter even more.
12-23-2012, 04:41 PM
#19
Senior Member
Join Date: Oct 2011
Location: Victorville, Ca.
Posts: 630
12-23-2012, 05:03 PM
#20
Super Member
Join Date: Sep 2012
Location: Homosassa, FL
Posts: 2,267
I ordered from connecting threads, Joanns and Handcock and last from Marshall dry goods. They sent me wrong pannel and I called the company, talked to owner and 4 days later right pannel came in the mail with no request to return the other one. Just ordered from them again.
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