Always check your account and while in the store check the receipt. One day five years ago I caught three errors in one day in one town. My husband was impressed and took me to dinner.
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Always check your account and while in the store check the receipt. One day five years ago I caught three errors in one day in one town. My husband was impressed and took me to dinner.
woo hoo,...your dh is nice!Originally Posted by Learner747
Always check your account and while in the store check the receipt. One day five years ago I caught three errors in one day in one town. My husband was impressed and took me to dinner.
Almost makes you grateful for the mistakes...almost
It is a blessing, to be a blessing!
~Quilters are warm people!!!~
cheese brings parties together
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Great advice all! The crazy part is that I signed the credit card receipt and did not even notice. I am usually a little more observant than that!I tend to watch the register entries and compare that receipt but have never had a different amount on the actual credit card transaction before. Just goes to show me - boy am just glad I saved the receipt! (Truthfully, I probably caused the distraction that resulted in the error - I can be quite a Chatty Kathy at the register!)
Sheila N.
When Thomas Edison invented the light bulb, he tried over 2000 experiments before he got it to work. A young reporter asked him how it felt to fail so many times. He said, "I never failed once. I invented the light bulb. It just happened to be a 2000 step process."
I've ordered from them a few times, and I must say the last order has been a total mess. I had ordered in Jan or Feb, order came right away and was great. Then on March 1, I put in a BIG order. A week later, I called to ask if they had received it 'cause the debit hadn't cleared my checking account yet, and or course, no order had shown up at my house yet. So the next day I got a "tracking" notice from UPS saying my order would be delivered March 15. March 15th??? This is NOT acceptable and I'm afraid I won't be using them again...when I order fabric it's because I need it, not because I'm longing for something to pet. That's too bad, the quality was good and they answered my questions regarding the order, but that doesn't add up to good customer service in my book. Just sayin'...
If you feel like you're special...it's 'cause you are!
Momto5
This happened to me this weedend at a quilt show. I watched as they rang up my $11.89 charm pack and then didn't look as I signed the CR card receipt. The next day I noticed on my account they had added an extra 1 to the beginning. I called and had both receipts so they are taking care of it. Normal human error. I wonder how many I have missed over the years.
bev
Glad you were able to figure out the discrepency. I've never been to the physical store but shop their online store a lot. The last two time I have oredered there have been some minor issues with getting the fabric I ordered when it is a sale fabric. Since I get email notifications for their sales, I usally do my purchase the same day the sale starts if there is something I want. It seems their process time for orders has gotten longer than it used to be. Luckily once it has been processed, it still only takes a day or two to get here.
Tammy
Life Is A Banquet and Most Poor Suckers Are Starving!
Yes I have had trouble,during the batik sale getting what i ordered and having it sent in a timely manner.
You know, it's possible also that this was fraud. Someone I know goes over her credit card statements in detail monthly, and she noticed a gas station amount that was off by $20. She went to the bank manager, who looked at the surveillance tapes in the store. Turned out that the cashier was adding money onto customer receips and pocketing the difference. (Sorry, I don't know exactly how it was done, but I do know that this actually happened.) I'm sure there are real errors also, but it's important not to rule out theft just because it's a credit card.
Watch out for the Cash back buttons also. Clerks have been known to select cash back on their side of the register and then pocket the money. Most customers don't check their receipts and they get away from it for a long time.
Thank you for the heads up. I do all my ordering from FD online. I do save all my receipts when I use my debit card but I have to admit I don't when I use my CC. I will definitely be more careful.
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