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Ipad disaster

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Old 07-08-2011, 10:53 AM
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I just got an invoice from ITunes showing a $99.99 charge that my 6 year old great granddaughter made by downloading a barbie type app in my IPad. I'm so mad, not at her because she did not know what she was doing but at the vendor for not having their apps more secure. This should not be allowed to happen.
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Old 07-08-2011, 10:55 AM
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I would call and tell them it was not an authorized purchase and fight for a refund. I would be very upset. This has happened on my cell phone over some spammed things and I fought it and won.
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Old 07-08-2011, 10:55 AM
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yikees! you should be able to cancel it by law.?
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Old 07-08-2011, 10:58 AM
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OH NO!!!! I would be mad too. Those app places should be held responsible for that. They know they are in the wrong by not making it more secure. There thinking is....that the kids will download tons of apps to make money. Shame on those companies. Shame Shame Shame. Hope they don't charge you for it after you call them and explain what happened.
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Old 07-08-2011, 11:03 AM
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isnt there a prompt to enter your password? thats how it works on iphone, not sure about ipad.
i know cuz i always forget it LOL
sorry this happend!
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Old 07-08-2011, 11:09 AM
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Originally Posted by LisaGibbs
I would call and tell them it was not an authorized purchase and fight for a refund. I would be very upset. This has happened on my cell phone over some spammed things and I fought it and won.
ditto -- and don't delay.
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Old 07-08-2011, 11:12 AM
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On itunes you can choose to have the software remember your password or enter it manually whenever you download anything. For this exact reason I don't save my password.

Fight it you might be able to get some back. Isn't it amazing how tech savy these youngsters are these days. 6 years old and new how to get an app downloaded on an iPad.
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Old 07-08-2011, 11:15 AM
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I may be in the minority here, but the child is not IPad's responsibility. They have no way of knowing who's pushing the buttons on the other end. It sure seems like the child knew exactly what she was doing.
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Old 07-08-2011, 11:24 AM
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In the App Store you have to enter a password to purchase.
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Old 07-08-2011, 11:26 AM
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I don't see any apps for 99.99. You should call, maybe something else is going on.
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