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Thread: J Hittle

  1. #1
    Senior Member lvaughan's Avatar
    Join Date
    Oct 2010
    Location
    Oklahoma
    Posts
    346
    Just wanted to share my experience ordering with this company. I placed an order this morning using Paypal. I didn't see anywhere to put instructions concerning my order, I like to be contacted if something is unavailable. When I received the confirmation email I noticed an address for making contact and sent a message asking to be contacted if anything was unavailable. Within 10-15 minutes I had a call from John letting me know everything is in stock and will ship quicker than I expected and I should receive my order within 5 days. Now that is great customer service!

  2. #2
    Junior Member
    Join Date
    Sep 2009
    Location
    central Indiana
    Posts
    211
    I ordered from them within the past couple of weeks and also paid via paypal. I received an email from them, no phone call, but I did get everything I ordered. Others have made comments about great service.

    JulieM

  3. #3
    Super Member scowlkat's Avatar
    Join Date
    Jul 2010
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    I have ordered from them for years and had excellent customer service every time. Their prices are wonderful too!

  4. #4
    Senior Member CompulsiveQuilter's Avatar
    Join Date
    Mar 2010
    Location
    Knoxville, TN
    Posts
    746
    And they sent me a "free" spool of thread each time I ordered.

  5. #5
    Super Member
    Join Date
    Feb 2010
    Location
    Tennessee
    Posts
    1,202
    I just received my order from them with free pack of needles. Great service.

  6. #6
    Super Member luvTooQuilt's Avatar
    Join Date
    Jul 2010
    Location
    A Hop from Heaven, a Skip from Sanity and a Jump from the Good Life....
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    7,121
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    do we have a link for the website?

  7. #7
    Senior Member lvaughan's Avatar
    Join Date
    Oct 2010
    Location
    Oklahoma
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    346

  8. #8

    Join Date
    Dec 2010
    Location
    Harford County, MD
    Posts
    186
    I have bought from them also. I usually get rotary blades from them. They are the best price around. Those things are expensive at Joanns or anywhere else online.

  9. #9
    Power Poster amma's Avatar
    Join Date
    Jul 2007
    Location
    Out searching for some sunshine :-)
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    59,108
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    They ARE a great company :D:D:D

  10. #10
    Super Member gale's Avatar
    Join Date
    Apr 2007
    Location
    North-Central Indiana
    Posts
    4,265
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    Be sure to sign up for the newsletter. That's where all the good deals are.

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