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Old 02-18-2010, 04:12 PM
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I just received my first order from this place. The quality of the fabric does not seem that good. Has anyone else had this experience. How does the fabric hold up.
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Old 02-18-2010, 04:37 PM
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I have ordered from them several times, I love their material, as good a quality as I have found anywhere
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Old 02-18-2010, 04:43 PM
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Sorry you feel your fabric is not real great. I have ordered from them a couple of times and have never been unhappy.
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Old 02-18-2010, 04:47 PM
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I am so sorry you are displeased. I have ordered from them many times and found their fabric to be identical to that in my LQS. I encourage you to call their customer service number. They are a very reputable company and I don't think they would want you to be less than 100% satisfied. Give them a chance to make it right.
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Old 02-18-2010, 04:48 PM
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I've ordered a couple of times and liked what I got... call them and see what they say.
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Old 02-18-2010, 05:16 PM
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I have never had a bad order. Love their catalog and the fact that the fabric is true to the color pictured.
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Old 02-18-2010, 06:35 PM
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I've been ordering from Keepsake for a good 10 years now and I've never had anything less than top quality fabric. Give them a call or email them and let them know so they can make it right.
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Old 02-18-2010, 07:00 PM
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I actually went shopping at Keepsake Quilting last fall and I found their fabric to be of great quality, and I plan to go back this summer and spend way more money than I did on my last trip! I just love their fabrics. It is an amazing place to shop, actually can be overwhelming at first, because they have so many selections, you don't know what to look at first!! And their staff were absolutely wonderful.
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Old 02-19-2010, 05:50 AM
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I'm so sorry to hear that! I have ordered from them many times and I was always pleased with my fabric. Have you contacted the company?
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Old 02-19-2010, 05:56 AM
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Keepsakes Quilting in NH only sells the best fabric. If you are not 100% pleased with your fabric purchase, call them and let them know. The only complaint I have is it takes a long time to receive my order.
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