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Thread: Kudos to Connecting Threads

  1. #11
    Super Member Tink's Mom's Avatar
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    Oct 2008
    Location
    chicago, IL
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    9,523
    They are a wonderful company...love their fabrics and prices....my ONLY complaint is that I would like to see the fabric shipped a little quicker....
    Tink's Mom (My name is really Susie)

  2. #12
    Super Member SouthPStitches's Avatar
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    Sep 2011
    Location
    So Plymouth, NY
    Posts
    2,198
    They are definitely my go-to company. Last month, I had ordered 5 yards of fabric. Got an email from customer service stating that they were sold out and would not be getting anymore of that particular fabric. I decided to substitute another and was emailed once again that they were waiving the shipping cost for me, since they weren't able to provide my original choice. They didn't have to do that! With the high price of fabrics, CT is wonderful for building your stash. I also like their thread.

  3. #13
    Senior Member
    Join Date
    Nov 2010
    Location
    Tennessee
    Posts
    700
    Wow! That's incredible! That makes me remember...a recent order I made from Fabric.com somehow never got filled and I had to call three times to get the order placed after that. In the end, they overnighted my order for free. After a pretty bad glitch, they came through in good way!
    http://www.thingsthatarenotperfect.blogspot.com/

  4. #14
    Senior Member
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    Mar 2011
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    416
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    I love them and their great customer service also

  5. #15
    Member
    Join Date
    Sep 2009
    Location
    Michigan
    Posts
    98
    I had the same thing happen to me. I bought 6 different fabrics to make my husband a quilt. It was about 3 months before I actually opened the fabric and when I did I found 1 with a hole in it. I emailed them they sent me another full yard of the same fabric. They are awesome. I will order from them again and when I get it I will open it right away to see if any of the fabric is flawed
    Sandy

  6. #16
    Super Member MaryKatherine's Avatar
    Join Date
    Sep 2010
    Location
    Guelph, On. -
    Posts
    1,142
    They have my orders exclusively. I have never had a problem, their prices are reasonable and their shipping policy to Canada is sterling. They are the only american supplier I buy from. (except when I TRAVEL to Penn.)
    MaryKatherine
    marykayhopkins123.blogspot.ca

  7. #17
    Super Member karenpatrick's Avatar
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    Feb 2011
    Location
    Rosedale, Indiana
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    1,993
    They are one of my favorite places to shop.

  8. #18
    Senior Member
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    Nov 2011
    Location
    Minnesota
    Posts
    628
    I have ordered from them and have not had a problem with shipping time.

  9. #19
    Super Member coopah's Avatar
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    Dec 2011
    Location
    Horse Country, FL
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    It's a company that does well in all areas. They are the only ones I use when shopping online. I have always been happy with the quality and the quickness of shipments. :-)
    "A woman is like a tea bag-you can't tell how strong she is until you put her in hot water." Eleanor Roosevelt

  10. #20
    Super Member kydeb's Avatar
    Join Date
    Mar 2011
    Posts
    1,009
    Yep! I love Connecting Treads too! I use their thread and have ordered kits from them. The kits always have plenty of fabric! I haven't had any issues to call customer service for but I did call them before the first time I ordered the Essential Pro thread to try in my longarm. They were extremely helpful and told me that if I didn't like it, send it back and they would refund the money. Can't beat them!!
    Debbie in Kentucky
    kydeb.wordpress.com

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