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Old 01-01-2013, 07:41 AM
  #11  
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They are a wonderful company...love their fabrics and prices....my ONLY complaint is that I would like to see the fabric shipped a little quicker....
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Old 01-01-2013, 07:41 AM
  #12  
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They are definitely my go-to company. Last month, I had ordered 5 yards of fabric. Got an email from customer service stating that they were sold out and would not be getting anymore of that particular fabric. I decided to substitute another and was emailed once again that they were waiving the shipping cost for me, since they weren't able to provide my original choice. They didn't have to do that! With the high price of fabrics, CT is wonderful for building your stash. I also like their thread.
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Old 01-01-2013, 08:57 AM
  #13  
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Wow! That's incredible! That makes me remember...a recent order I made from Fabric.com somehow never got filled and I had to call three times to get the order placed after that. In the end, they overnighted my order for free. After a pretty bad glitch, they came through in good way!
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Old 01-02-2013, 04:25 AM
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I love them and their great customer service also
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Old 01-02-2013, 04:43 AM
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I had the same thing happen to me. I bought 6 different fabrics to make my husband a quilt. It was about 3 months before I actually opened the fabric and when I did I found 1 with a hole in it. I emailed them they sent me another full yard of the same fabric. They are awesome. I will order from them again and when I get it I will open it right away to see if any of the fabric is flawed
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Old 01-02-2013, 04:49 AM
  #16  
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They have my orders exclusively. I have never had a problem, their prices are reasonable and their shipping policy to Canada is sterling. They are the only american supplier I buy from. (except when I TRAVEL to Penn.)
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Old 01-02-2013, 05:06 AM
  #17  
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They are one of my favorite places to shop.
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Old 01-02-2013, 05:23 AM
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I have ordered from them and have not had a problem with shipping time.
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Old 01-02-2013, 05:45 AM
  #19  
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It's a company that does well in all areas. They are the only ones I use when shopping online. I have always been happy with the quality and the quickness of shipments. :-)
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Old 01-02-2013, 06:00 AM
  #20  
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Yep! I love Connecting Treads too! I use their thread and have ordered kits from them. The kits always have plenty of fabric! I haven't had any issues to call customer service for but I did call them before the first time I ordered the Essential Pro thread to try in my longarm. They were extremely helpful and told me that if I didn't like it, send it back and they would refund the money. Can't beat them!!
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