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Thread: My First Order From Hancock's of Paducah

  1. #1
    Super Member juneayerza's Avatar
    Join Date
    Mar 2010
    Clovis California
    Recently I ordered some fabric from Hancockís of Paducah. I waited about 3 weeks and when I hadnít received the order, I called them. They were so nice, immediately replaced the lost order, and even sent it by Fed Express at no extra charge. I couldnít have been treated better as a customer.

    The other day I needed a screwdriver and went out to my husbandís workbench in the garage to get one. Of course, you already know what I found on the bench along with other mail. How embarrassing!

    I called Hancockís, paid them for the second shipment, and apologized. The customer service person was very nice about the whole thing but I think she was laughing under her breath. I know I would have.

    I just wanted to let everyone know what a great online experience I had with Hancockís of Paducah, especially since this was my first order from them. And, by the way, the material is beautiful and great quality.

  2. #2
    Power Poster cjomomma's Avatar
    Join Date
    Feb 2010
    Murray, Ky. Looking for a nice cushy pillow to rest my head on!
    Blog Entries
    That's awesome and funny at the same time. I love Hancocks of Paducah. I'm glad I can't afford to make the 40 minute drive there or my DH would probably divorce me. LOL!!

  3. #3
    Power Poster amma's Avatar
    Join Date
    Jul 2007
    Out searching for some sunshine :-)
    Blog Entries
    Thank you for sharing this with us, and for your honesty too!! :D:D:D

  4. #4
    Junior Member
    Join Date
    Feb 2011
    Thanks for your post. Enjoyed your story and those work benches can get husbands in trouble. You handled it well and I can hear the snickering of the customer service person. AND you have two orders that will not go to waste. Lucky you.

  5. #5
    Super Member Annaquilts's Avatar
    Join Date
    Jul 2010
    LOL Too funny. Oh well DH can't complain about you spending money on fabric. It is his fault you have double the order.

  6. #6
    Moderator Jim's Gem's Avatar
    Join Date
    Jun 2008
    Camarillo, California
    And the DH is in the dog house????

  7. #7
    Senior Member
    Join Date
    Aug 2010
    Formerly NY, IL, AL, TN, HI, FL, AL, and Germany. Now living in TN again.
    What a fabulous person you are! And, DH is pretty good too! His error got you double fabric. lol

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