Just spent over 100.00 trying to get my Sapphire 850 fixed. When I FMQ, it sews so far then thread frays. Doesn't matter what kind of thread. Have quilted alot with this machine, am so frustrated. Will drag it and the quilt back to the shop. It is okay when I straight sew. Thought maybe wear and tear caused some sharp areas, have not been able to detect. Anyone else run into this problem?




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Reminded me of my mother's sewing machine years ago.... She battled that dang thing for YEARS (caused me to not sew for years, too). Finally, a different repairman and BINGO...he used a magnifying glass and looked into the area where the needle goes down.....found a tiny DING in the metal...that little burr was fraying the thread!! Hope this helps!
