newbie to quilting and ready to send back the machine
#12
Power Poster
Join Date: Feb 2009
Location: Northern Michigan
Posts: 12,861
what brand of machine?
i have called the 800 # for customer/tech support and been talked through many problems over the years-
the problems you are having are tension problems-start with that section of your manual-
there is a learning curve- and it takes time to learn your machine- everyone has problems at first- call customer service for help if you can not figure it out with your book-
this is one of the reasons i always recommend buying machines from local dealers who will come in set you up- and teach you how to use your new machine....it is worth a few extra $$ to start out on the right foot.
sorry this has you frustrated- it may be time to walk away- and start again in the morning.
i have called the 800 # for customer/tech support and been talked through many problems over the years-
the problems you are having are tension problems-start with that section of your manual-
there is a learning curve- and it takes time to learn your machine- everyone has problems at first- call customer service for help if you can not figure it out with your book-
this is one of the reasons i always recommend buying machines from local dealers who will come in set you up- and teach you how to use your new machine....it is worth a few extra $$ to start out on the right foot.
sorry this has you frustrated- it may be time to walk away- and start again in the morning.
#14
Super Member
Join Date: Aug 2010
Location: Delmarva Peninsula
Posts: 1,151
Sorry you are frustrated. The birds nest on the bottom means top tension issues, (like everyone here had posted). I would also change the spool of thread to a different one, or a different manufacturer. Take your time, this is new to you, and takes lots of practice. I wish I had one, but I would give up too easily if I had problems. You will find out what is wrong, from what I read, you have to be a detective.
I just got a 13 long arm, I have had nothing but trouble since I started this morning. The machine bird nest on the bottom, the stiches are real long and several skipped stiches, breaks the needle Can somebody rescue me and the machine before I throw it in the trash
#16
Power Poster
Join Date: Jun 2011
Location: Southern California
Posts: 19,131
With a new machine, I hope that you are learning on a practice sample made from scrap fabric and batting. I always test out my machine before starting to quilt a project. Got heavens sakes, don't heave the machine out the window. TAKE a break and give yourself a HUG !!! We ALL have experienced BAD days like you are having !!!
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