okay - I emailed the vendor only to find that we were mixed up in who was supposed to call whom. I'm hoping that a large volume of sales is what caused the mixup. She answered my email quickly and graciously. I was asked to pick out the bundle I wanted and got a shipping notification today - I emailed her last night.
So I would use this vendor again. I think a big test is what happens then things go wrong cause they're sure not always going to go right!