Welcome to the Quilting Board!

Already a member? Login above
loginabove
OR
To post questions, help other quilters and reduce advertising (like the one on your left), join our quilting community. It's free!

Results 1 to 10 of 10

Thread: Paducah Kindness

  1. #1
    Super Member Nolee's Avatar
    Join Date
    Jul 2010
    Location
    Chili, New York (Rochester)
    Posts
    1,146
    I ordered 7 yards of flannel from Paducah last week after realizing just how bad Jo-Ann Fabric flannel was after a few washings. I was sent 7 yards of the wrong fabric, called them and after the lady chose one similar to the one I ordered, she told me she would send it out today and I could keep the wrong one. I promised her I would use it only on charity quilts and she said that is what they would prefer. I say "Kudos to Paducah." I am getting a nice fabric and don't have to go to the trouble of finding a bag to wrap it in, drive to the PO and pay for return postage. I'd say that is a very good recommendation for that company.....REAL customer service and they now have a customer for life.

  2. #2
    Power Poster cjomomma's Avatar
    Join Date
    Feb 2010
    Location
    Murray, Ky. Looking for a nice cushy pillow to rest my head on!
    Posts
    16,529
    Blog Entries
    2
    Which store was that at?? Did you buy pink? LOL!!

  3. #3
    Moderator kathy's Avatar
    Join Date
    Nov 2006
    Location
    on the Texas Coast
    Posts
    3,678
    lots of stores in Paducah, which one?

  4. #4
    Senior Member haylillan's Avatar
    Join Date
    Jan 2011
    Location
    mid mo
    Posts
    467
    Blog Entries
    1
    i bet it was handcocks only 3 quilt shops that i could find when there last summer

  5. #5
    Super Member Vanuatu Jill's Avatar
    Join Date
    Jun 2010
    Location
    Ramona, California
    Posts
    3,057
    Blog Entries
    1
    Good to here, Nolee!! I have never used flannel, but aren't there different qualities/types available? The prices certainly reflect it!

  6. #6
    Super Member Nolee's Avatar
    Join Date
    Jul 2010
    Location
    Chili, New York (Rochester)
    Posts
    1,146
    Quote Originally Posted by cjomomma
    Which store was that at?? Did you buy pink? LOL!!
    Ha ha lady, no it wasn't pink. I got it online at EleanorBurns.com and the flannel was $3.50 a yard, good quality and was really impressed with them. There are still some left as of this morning.

  7. #7
    Super Member TexasGurl's Avatar
    Join Date
    Aug 2009
    Location
    GREAT STATE OF TEXAS
    Posts
    1,410
    I'm sure it's Hancocks of Paducah. I had a similar experience with them last year - one fabric was backordered, then they sent me the wrong shade. I called them and they said WE'RE SORRY, JUST KEEP IT (3 yds) & we'll ship out the right one to you today. Got it in 2 days. THAT'S what I call GREAT customer service :)

  8. #8
    Power Poster cjomomma's Avatar
    Join Date
    Feb 2010
    Location
    Murray, Ky. Looking for a nice cushy pillow to rest my head on!
    Posts
    16,529
    Blog Entries
    2
    Quote Originally Posted by Nolee
    Quote Originally Posted by cjomomma
    Which store was that at?? Did you buy pink? LOL!!
    Ha ha lady, no it wasn't pink. I got it online at EleanorBurns.com and the flannel was $3.50 a yard, good quality and was really impressed with them. There are still some left as of this morning.
    I love her shop!! I got to visit the store front a couple of weeks ago and had a blast. All the young ladies were courting with Eli.

  9. #9
    Super Member
    Join Date
    May 2009
    Location
    Merced, CA
    Posts
    4,230
    Blog Entries
    1
    Ha ha lady, no it wasn't pink. I got it online at EleanorBurns.com and the flannel was $3.50 a yard, good quality and was really impressed with them. There are still some left as of this morning.[/quote]
    --------------------------------------
    When you donate the quilt, send them the thank you receipt, and if possible have their name put on it as well as yours. Would that work out for you?

  10. #10
    Super Member Nolee's Avatar
    Join Date
    Jul 2010
    Location
    Chili, New York (Rochester)
    Posts
    1,146
    Yes, that is an excellent idea. Thanks for thinking of it.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO ©2011, Crawlability, Inc.