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-   -   EQ7 Files are gone! (https://www.quiltingboard.com/main-f1/eq7-files-gone-t85176.html)

karenchi 12-25-2010 06:42 PM

Does anyone have this? I loaded a Quiltmaker CD and it put the files into EQ7...which is okay because they are from the same company.

However, when I went to use EQ7, all my "libraries" are gone. No blocks, no nothing! What happened! Then I deleted the Quiltmaker!
Re-loaded EQ7 and my Kaspersky said...."WORM" detected.....How could that be on my CD from the company.....It won't reload anything. I am furious, to say the least....HELP! I even turned off my Kaspersky with firewall!

Please someone help me!

Cyn 12-25-2010 06:44 PM

You're speaking greek to me but I hope someone can help you soon!

Prism99 12-25-2010 06:46 PM

Can you run a complete scan of your computer for viruses, etc.? That would probably be the first thing I would do.

karenchi 12-25-2010 06:55 PM

I sure hope so....I may have to call Company.....

featherweight 12-25-2010 07:25 PM


Originally Posted by karenchi
I sure hope so....I may have to call Company.....

I have heard that they have excellent customer service from friends. I am sure they can walk you through the problem. good luck. That has to be so disheartening.

cathyvv 12-25-2010 07:49 PM

Occasionally, a purchased disk will have a virus on it. Call the company. You'll have to give them the serial number or whatever 'number' they call it.

I hope that it all works out well for you.

amma 12-25-2010 08:34 PM

I would try completely uninstalling both programs.. then reboot, run your antivirus program and see if you can reload EQ. Sorry this happened to you :(

Uninstalling is different than trying to delete programs/portions of them.

JeanieG 12-26-2010 02:14 PM

If you loaded the other program AFTER you loaded EQ7, that might have been the problem. The program that you load last may have overwritten the EQ7 files.

nativetexan 12-26-2010 02:48 PM

there is something about starting your computer again from a day previous that would put files back as they were before you did that. but ask someone because i've never done that.

amma 12-26-2010 03:54 PM

Going back to a restore point? It is in your System Restore area. Every operating system tucks it in a different area :roll: so I can't tell you where to go to find it. :(


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