Does anyone have this? I loaded a Quiltmaker CD and it put the files into EQ7...which is okay because they are from the same company.
However, when I went to use EQ7, all my "libraries" are gone. No blocks, no nothing! What happened! Then I deleted the Quiltmaker! Re-loaded EQ7 and my Kaspersky said...."WORM" detected.....How could that be on my CD from the company.....It won't reload anything. I am furious, to say the least....HELP! I even turned off my Kaspersky with firewall! Please someone help me! |
You're speaking greek to me but I hope someone can help you soon!
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Can you run a complete scan of your computer for viruses, etc.? That would probably be the first thing I would do.
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I sure hope so....I may have to call Company.....
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Originally Posted by karenchi
I sure hope so....I may have to call Company.....
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Occasionally, a purchased disk will have a virus on it. Call the company. You'll have to give them the serial number or whatever 'number' they call it.
I hope that it all works out well for you. |
I would try completely uninstalling both programs.. then reboot, run your antivirus program and see if you can reload EQ. Sorry this happened to you :(
Uninstalling is different than trying to delete programs/portions of them. |
If you loaded the other program AFTER you loaded EQ7, that might have been the problem. The program that you load last may have overwritten the EQ7 files.
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there is something about starting your computer again from a day previous that would put files back as they were before you did that. but ask someone because i've never done that.
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Going back to a restore point? It is in your System Restore area. Every operating system tucks it in a different area :roll: so I can't tell you where to go to find it. :(
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