I recently ordered 8 different fabrics from FabricsGalore. A small percent of the fabric did not meet my approval. It was the highest priced fabric of the entire order. I wrote to them today and they got right back to me and took care of the problem. They were very professional and concerned because I was a new customer. They were also going to take a look at the two fabrics i was not happy with a get rid of them.

Now, see, this is an informative, valuable post about customer service!

Good for you, good for them!
Thanks,
Jan in VA

Now that's a store to deal with. I think I will pay them a visit and check out their wares.

Because they show great interest in customer service, i will surely check out the site....thanks!

Thanks, I'll look them up.

Thank you for sharing this positive outcome with us :D:D:D