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-   -   Is Joanns.com STILL broken?! (https://www.quiltingboard.com/main-f1/joanns-com-still-broken-t32658.html)

LucyInTheSky 12-30-2009 01:06 PM

I have a coupon for Joanns.com for free shipping, and I'm on their website. I added my rotary blades to my cart, and it says "your shopping cart is empty". I tried with both Firefox and IE and it refuses to add what I want to buy.

Does their website work for you????

feline fanatic 12-30-2009 01:17 PM

I don't know about JoAnn's but I do know with some on line places if they are out of stock, it will not add the item to your shopping cart.

LucyInTheSky 12-30-2009 01:29 PM

Hmmm. I tried it for a few different items, and it says "in stock"....

Oklahoma Suzie 12-30-2009 01:37 PM

I went in and tired it. It's not adding anything to the cart.

FancyFoot 12-30-2009 02:13 PM

Could be your cookies are blocked

charmpacksplus 12-30-2009 03:45 PM

Are you signed in?

LucyInTheSky 12-30-2009 05:05 PM


Originally Posted by FancyFoot
Could be your cookies are blocked

Can I just eat my cookies and problem solved? :D I wasn't sure about ad blocks and cookies, so I tried Firefox and IE, since sometimes that will solve the problem but they both failed.

LucyInTheSky 12-30-2009 05:06 PM


Originally Posted by charmpacksplus
Are you signed in?

Negative. Will try being signed in

trupeach 12-30-2009 05:38 PM

doesn't work for me either this has been on going since Thanksgiving weekened. Call in the order if you can get through on the phone that seem to not be working either.

LucyInTheSky 12-30-2009 08:40 PM

Glad it's not just me. I tried calling and sat on hold. They said hold times are longer because of "unusual call volume" so probably means other people are having trouble.

With these issues going on since Thanksgiving, this has to be costing them a fortune

Bobbinwinder 12-30-2009 10:11 PM


Originally Posted by LucyInTheSky
Glad it's not just me. I tried calling and sat on hold. They said hold times are longer because of "unusual call volume" so probably means other people are having trouble.

With these issues going on since Thanksgiving, this has to be costing them a fortune

Very good point! And it will likely be costing them even more when we find we really can get by without them...if I don't have a coupon or it's not really a deep discount sale, then I'll find what I need somewhere else.

sewjoyce 12-31-2009 06:48 AM

I think Joann's site is about as helpful as they are in their stores....I tried several times to go onto their site but usually just get a blank screen or a sign that says their site is overloaded and try again. Goodness -- you'd think they'd get it fixed.... :x

Justok 12-31-2009 08:16 AM

I have been trying since Christmas to spend my gift card, so I called the 888# and "Marcy" said they were having trouble with the gift card sales. I got frustrated and bought it some place else. I hate it when people won't take my money LOL


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