It seems lately there have been a few threads where we as quilters/sewers have been complaining of less than stellar service in our LQS or other fabric stores (WalMart, JoAnn, wherever). I am just as guilty as the rest of you in coming here to vent my frustrations, and it saddens me that this is what we have migrated into.
So I thought it might be a good thing to have a spot to give praise for exemplary service we have received. So if you agree, please give the name of the shop/store, its location (city/state), and why the service was good. Also, if you know the first name of the person(s) who gave the good service, let's point them out, too. Everyone deserves a pat on the back now and then, don't you think?
I'll get the ball rolling here:
in Frankenmuth, Michigan, there is a store called the Front Porch Quilt Shop, just behind the main drag. It's owner is Jan H. and I recently was in there looking for some background fabric for a quilt I am wanting to do. I did not have the pattern with me, but found the perfect fabric. When asked how much I needed, I said I didn't know :shock: . The sales gal asked me what pattern I was doing and I told her. The pattern mentioned was not one she was familiar with, but I told her it was on the internet so she went to the computer, looked it up for me and let me take my time to figure out just how much of the fabric I would need (it was a "fat back", so I didn't need as much length of yardage). She gets a GOLD STAR in my book!
Now, does anyone else have a stellar story to pass along? Don't be shy!
I went to The Jam Patch in Stuart, Florida while on vacation a couple of weeks ago. They were VERY friendly and helpful. I bought a pattern and then they helped me select fabric and kept bringing out new bolts to audition with the fabrics I had liked. I ended up with some great fabric and a great experience. I went back the next day and bought the backing for the project so I'll have an entirely "Florida quilt". Loved it.
Quilting Adventures in Richmond Va is a must stop and shop. Good selection of fabrics and the staff is awesome.
The Quilter's Stash in N. Attleboro, Massachusetts. Now, mind you, I have not been there in a while since I live so far away, but I do remember them being very helpful whenever I was looking for something specific. It was a great little store, and I miss it.
Classic Quilt Shop in Clarksburg, WV, is owned by Janet. She is so kind and helpful! Please stop by and see her shop if you are ever in the area.
The Quilting Bee in Grafton, WV, is owned by Becky. It's a small shop but expanding everytime I go in there! She is also very kind and helpful and I would encourage you to stop in if you are in the area...such as camping at Tygart lake State Park, just outside of Grafton! :)
I must say two shops come to mind one was where I met OdessaQuilts in Mio Michigan Called Stitches For You. Wonderful people made me feel welcome while as I hung out waiting for Odessa to get there!! Hi Joyce!!
The other is in Hillman Michigan and is called Sandy Dee's they even offered me lunch one day.
Candy's on Reseda near Northridge, CA. Very helpful and fun group of people. If you ask about a gadget or fabric. Candy will definitely try to get it and if she doesn't know about it she will go and check it out. Love the store, all 10,000+ bolts.
This is a great thread. All of my LQSs are fantastic and have friendly, helpful sales people.
J & B Fabrics
Rose of Sharin'
Our Gathering Place
From responding on a thread a couple of days ago another member(josi49) told me of a LQS in a town not very far from me(I went looking for it a month ago, but didn't find it, only ONE block from it). I happened to have a drs. appt. the very next day and left early so that I could FIND it this time. I stopped in before my appt. and bought a pattern and got my "key card" (to receive my 15% off all purchases) and told the saleslady that I would be back after my appt. I returned and picked out fabric to make two of my DGD's some apron dresses. Another saleslady helped me this time, but the previous one did recognize me from being in there earlier. Both were very helpful, friendly and I was greeted each time as I walked in the door. The name of the LQS is:
Heartfelt Quilting & Sewing, Winter Haven, Florida
After I get these dresses done, I'll go back to pick out fabrics for the next quilt I want to do.
We have two quilt shops here in Florence, Oregon: Joy Of Quilting owned by Loraine, and Wenzdays quilt emporium, owned by Cindy, they are both great, and they are so helpful,and very friendly. They make my color choices so much easier, and my quilts turn out so much better with their help. And the thing that I think is great, they are not in competition with each other, they'll gladly send you to the other guy if they don't have what you want.