Extreme Quilter |
05-05-2007 04:17 AM |
I have ordered embroidery software from Sew4Less once and was completely satisfied with my order.
I also ordered embroidery software from Allbrands once and it was a disaster. I ordered in a specific format, which they claimed they had. But it turned out the software in my format was discontinued, so they took it upon themselves to substitute software for Brother machines, probably thinking I would be happy with anything I got. Duh!! Repeated phone calls produced promises to pick up the merchandise since it was their error and to issue me a credit, but they failed to do either for months! Every time I called I got another rep who promised to take care of the problem but then failed to act. It was only after I disputed the charge with my credit card issuer that they were forced to respond and resolve the problem.
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