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QuiltE 08-25-2011 09:20 PM

I'm wanting to order some fabric from a small designer/fabric company. It would be shipped from the USA to Canada, to get to me.

While I know the price up front for the fabric and shipping, I am quite hesitant about the "unknown" when it crosses the border (ie duty/customs fees)

While keeping it all honest and above board ... Are there any hints as to how to keep those unknown fees to a minimum? I'm thinking here that there may be a weight limit that is best to stay under? or perhaps dollar value?

What is the max that I might get hit with re customs/duty? (per centage?)

How long does it usually take from the USA shipping date, to pass thru customs and get delivered here in Canada?

Is the best shipping method via Postal Service? or what should be used?

Any other suggestions you can offer are most appreciated!
Please? and Thanks!!

true4uca 08-25-2011 09:54 PM

Customs is real iffy. I bought some rotary blades paid $20 shipping,got dinged at door for $6 more. I used ups. Just use regular mail. I've received items in about 10 days to 6 wks. :shock:

quilterella 08-26-2011 03:32 AM

A box of 5 fatquater bundles took 15 days to reach me from the USA. This was late last November, but the duty was a whopping $68.00, and they sent it by postal service. I don't know what to say, if you choose FedEx or UPS, you are charged all duty and extras at the start, so no surprises, although it is alittle more costly. If you choose postal service, you get charged duty and wait longer. You don't mention where you are in Ontario, but, I find, you are going to pay, one way or the other.

judylg 08-26-2011 04:17 AM

As much as I am tempted, the extras amount to enough tocancel out my savings. I would not hesitate if it were something I could not get in Canada, then I would overlook the extra charges, just because I wanted it or maybe 'needed' it.

quilter1 08-26-2011 04:24 AM

I have better luck with the mail, as opposed to FedEx or UPS. Sometimes the package through the mail will just go through, no extra customs fees. Occasionally a package will get stopped and you will have to pay more fees. I received a package this week from the US in 6 days, no extra charges.

dunster 08-26-2011 05:07 AM

We lived in Canada for 4 years, so I understand your frustration. One shipment would come custom-free, but the next (same thing, same packaging, same carrier) would be charged. We avoided mail order from the US as much as possible. (I wasn't a quilter then so it was easier to avoid.)

quilter on the eastern edge 08-26-2011 05:12 AM

I have ordered from the US on occasion and the orders have been relatively small - usually padded envelopes of fabrics rather than boxes. I haven't had to pay extra on any of these shipments .... so far. It usually takes 3 weeks for me to get my orders.

QuiltE 08-26-2011 05:14 AM


Originally Posted by judylg
As much as I am tempted, the extras amount to enough tocancel out my savings. I would not hesitate if it were something I could not get in Canada, then I would overlook the extra charges, just because I wanted it or maybe 'needed' it.

I totally agree wth you on this ...... though it's stories like Quilterella's that scare the living daylights out of me for ordering and shipping it through to me.

A surcharge of $68 for 5 FQs, would take the joy out of the goodies without a doubt. And I'm looking at a larger order than 5 FQs.

Gennynut 08-26-2011 06:09 AM

I get some fabric from the US mostly Fat quarters. I don't use UPS as they have automatic extra charges. I did get a large order once and got dinged by customs. I am not sure if it was the declared worth of the fabric , about $70 or the weight that set off the alarm bells! Since then I have large orders broken up into two or three this means more postage but less chance of customs seeing red flags.. I try to get the sellers to send in a large envelop not cardboard. But sometimes it seems the luck of the draw.

ecmoore 08-26-2011 06:48 AM

If you're anywhere near the border (I'm not far from Toronto), it may be worthwhile to get a US post office box. We've got one, as my husband lives & works in Austin, and this way I can bring anything I purchase back over the border myself, and show Customs the actual receipt and product, and they tell me exactly how much I need to pay - not the guestimating that the mail offices use. (The UPS Store in Lewiston will even receive one-off packages for a $10 fee, without having to have a box, you just have to contact them first.)

UPS is by far the worst when it comes to cross border fees. Fedex is marginally better. USPS is best, but still not great (The others use a broker which "estimates." Yeah. If you buy less than $20, there shouldn't be any custom fees if that value is marked on the waybill. (DO NOT try to get companies to declare that whatever you purchased is less than $20 if it's not. They get in serious trouble, and so do you - we used to have customers try to get us to do that all the time.)

QuiltE 08-26-2011 07:02 AM


Originally Posted by ecmoore
(DO NOT try to get companies to declare that whatever you purchased is less than $20 if it's not. They get in serious trouble, and so do you - we used to have customers try to get us to do that all the time.)

Thanks for the hints ... Not to worry! as I mentioned in the beginning I'm only interested in doing it above board and fully legit! It's not worth the risks to myself, or the shipper.

ecmoore 08-26-2011 07:13 AM

No problem. Having my husband in Austin and me here has resulted in some seriously weird customs issues - I try to help wherever I can.

Oh - one thing to remember is that if you're ordering a sewing machine, or sewing machine parts, you are essentially duty free - if it's made in a most favoured nation. So my bernina parts (Switzerland) are essentially duty free, all I have to do is pay GST. And the feet are about half the price they are in Ontario.

sammygirlqt 08-26-2011 07:14 AM

I can't believe the extra charges some of you are paying. I shop US online all the time. Cotton is under the US/Canada free trade agreement so there should not be duty on cotton fabric. I have shopped online for years and have only paid a fee for customs to check my parcel. The shops usually ship in a USPC priority envelope or box. You can get 7 yds of cotton in an envelope and (I think 23 yds) in a box. If a shop uses a broker such as Fedex, I don't shop there. Fedex will surcharge your shippment. It is cheaper to get 2 priority envelopes than a box and customs don't seem to pick up the envelopes as much a s the boxes. My orders often range $50 - $75. I get my shippments 2 weeks to 21 days.

fatquarters 08-26-2011 07:16 AM

UPS has very high rates, postal service is much better for cost. It will probably take about two weeks and if your order is under $50 there will not be any extra charges, $50-100, maybe a bit(under$20) , and if you spend over $100, you will surely have to pay. In my experience, as a quilted and a postal worker, it's usually well worth ordering from the US. They have much cheaper pricing and the shipping charges aren't too high

However we do have some nice shops here in Canada if you can find what you need. it is a good option to shop locally.

dunster 08-26-2011 07:19 AM

[quote=QuiltE]

Originally Posted by judylg
<snip>

A surcharge of $68 for 5 FQs, would take the joy out of the goodies without a doubt. And I'm looking at a larger order than 5 FQs.

That's what I thought she said too, and I thought it was outrageous, but what she actually said was 5 FQ **bundles**. I don't know how big a bundle is, but I'm guessing at least 10 FQ's. $68 still seems like a hefty tariff... hey, how many FQ's in a bundle?

ecmoore 08-26-2011 07:33 AM

Aha. Cotton is under NAFTA if it's made or woven in the North America. The origin is what's important here, and what's done where. Woven in North America from "domestic" thread, or *sometimes* woven in north america from raw materials from elsewhere. (Egyptian Terry Cloth Towels are under Nafta if they're woven in Canada, but not if they're woven in Egypt and "Finished" in Canada, for example.) There's very little fabric made in North America. Moda, which is made in (IIRC) korea, or the beautiful Bali batiks I'm so addicted to, wouldn't count. IIRC, Connecting Threads is made in mexico, and that would be considered duty free.

(I learned more than I ever wanted to know about the production of men's boxer shorts in the research on this topic. Fascinating stuff, really.)

As an aside, this is why VERY few stores in Canada offer FQ bundles. I tried to special-order moda's Hometown and was quoted $180 for the bundle, largely due to the duty. This is why our fabric prices are so damn expensive, we basically pay either way.

That being said, for those near the border:

If you stay down for 24 hours (or less, most border guards don't care_, you can bring back $50 worth, duty free, regardless of origin.
If you stay down for 48 hours, you can bring back $450 worth of stuff.
If you stay down for 48 hours - 6 months (the max time you can spend in the US as a visitor without a visa) you can bring back $750 worth of stuff.

This is per person, not per vehicle. So if my mom, my best friend, and I all go to visit my husband for a week, we can bring back $2250 worth of fabric, duty free. If we bought $3,000 worth of stuff, we would pay duty and taxes (yay hst! - Don't forget, on top of canadian fabric prices, our sales tax in ontario is 13%) on $750.

When I go visit the Texan, I pack the car FULL for my return trip. Last time I had bolts of W&N, and it gave the border guard fits. She couldn't figure out why I would do that. I explained that $5 a yard is significantly less than the $17 / yard I pay at Len's for the same stuff.

NJ Quilter 08-26-2011 07:54 AM

If you can get it to me BEFORE Sept. 1st, I'll be headed to Ottowa, Canada area next day. I can post locally once there. That might give you some time to figure out all of the logistics for next time.

Aully 08-26-2011 07:58 AM

I always order from the US, I have only a few times had to pay fees.

It also depends on who you order from, I order from Marshall Dry Goods all the time and Scott takes care of the fees on his end so when it arrive to me I do not pay anything. He ships with USPS only.

true4uca 08-26-2011 08:28 AM

Aully,
Thank you for this info. This is the type of info. we need.

quilting.addict 08-26-2011 08:28 AM

If this "made in the USA" and being cotton makes the difference in large fees or no fees, this is important info
Answer to this question posed to the company that produces my custom designed fabrics:
Are your fabrics from mills in the USA?
All of our fabrics are from American mills with the exception of the fleece and suede which has been shipped from China. Though it's been in the US since last year, and is applying for citizenship.

That was an important factor to me when I chose who would produce my designer fabric. I had no idea how expensive the shipping could be to Canada. I also know that my manufacturer can fit up to 8 yards in an envelope. Sounds like that's the best way to go when passing through the customs procedure.
Jeannie
Head over Heels!

QuiltE 08-26-2011 10:49 AM


Originally Posted by quilting.addict
If this "made in the USA" and being cotton makes the difference in large fees or no fees, this is important info
Answer to this question posed to the company that produces my custom designed fabrics:
Are your fabrics from mills in the USA?
All of our fabrics are from American mills with the exception of the fleece and suede which has been shipped from China. Though it's been in the US since last year, and is applying for citizenship.

That was an important factor to me when I chose who would produce my designer fabric. I had no idea how expensive the shipping could be to Canada. I also know that my manufacturer can fit up to 8 yards in an envelope. Sounds like that's the best way to go when passing through the customs procedure.
Jeannie
Head over Heels!

This makes me smile, to see Jeannie, signing off as Head Over Heels!! :)



Everyone else ... wow! a lot of food for thought there. I think we all learned something and I learned a LOT! I'm not normally an online shopper or cross border shopper, thus my lack of knowledge in this whole subject!

Thanks!!! .... we'll see how the adventure goes! :)

Favorite Fabrics 08-27-2011 10:59 AM

We always ship internationally through the Post Office, because there are no additional brokerage fees assessed. UPS and FedEx, as others mentioned, do charge those fees, which can be quite hefty! If the customer does not pay the fees, they bounce back to the shipper... and I found that out the hard way once! So it's ONLY USPS, the Post Office, for international orders, from now on.

That said... there is no package tracking available for those economical USPS flat-rate envelopes, either. And while *most* of them do get delivered just fine, occasionally one goes missing. It is a big world out there! So if you're buying internally, it's important to check to see if the merchant is providing you with insurance. It is important to note that USPS does not offer any insurance on the flat-rate envelopes, so merchants have to buy it from a third party, such as Shipsurance.

In case you're wondering, we insure all of our international packages through either Shipsurance or USPS, because we don't like unpleasant surprises any better than our customers do!

QuiltE 08-27-2011 12:13 PM


Originally Posted by Favorite Fabrics
We always ship internationally through the Post Office, because there are no additional brokerage fees assessed. UPS and FedEx, as others mentioned, do charge those fees, which can be quite hefty! If the customer does not pay the fees, they bounce back to the shipper... and I found that out the hard way once! So it's ONLY USPS, the Post Office, for international orders, from now on.

That said... there is no package tracking available for those economical USPS flat-rate envelopes, either. And while *most* of them do get delivered just fine, occasionally one goes missing. It is a big world out there! So if you're buying internally, it's important to check to see if the merchant is providing you with insurance. It is important to note that USPS does not offer any insurance on the flat-rate envelopes, so merchants have to buy it from a third party, such as Shipsurance.

In case you're wondering, we insure all of our international packages through either Shipsurance or USPS, because we don't like unpleasant surprises any better than our customers do!

Thanks for the further info and insurance concerns, FF!

I had been wondering with your proximity to the border that you might be driving it across, and sending via mail/courier on this side. I know some of the companies near the border do that, to "know" it's cleared customs and truly on the way to the purchaser.

Favorite Fabrics 08-27-2011 12:40 PM

We don't drive our packages across the border, though we are only a half-hour away (not counting bridge delays)...

We are always asked, when we visit Canada, if we are bringing any goods into the country. Betcha we would open a can of worms if we said yes!

Seriously, it probably would not be worth the time and money (gas and bridge fees) to carry the packages across and ship them from the Canadian side. We would have to charge for the time spent doing that, and I don't think that our customers would come out ahead if we did that. Plus I don't need anything else added to my "to-do" list right now! :wink:

QuiltE 08-27-2011 12:46 PM

Totally understand ......... unless the volume justifies, it would make no sense at all!

Aully 08-27-2011 01:29 PM


Originally Posted by Favorite Fabrics
We always ship internationally through the Post Office, because there are no additional brokerage fees assessed. UPS and FedEx, as others mentioned, do charge those fees, which can be quite hefty! If the customer does not pay the fees, they bounce back to the shipper... and I found that out the hard way once! So it's ONLY USPS, the Post Office, for international orders, from now on.

That said... there is no package tracking available for those economical USPS flat-rate envelopes, either. And while *most* of them do get delivered just fine, occasionally one goes missing. It is a big world out there! So if you're buying internally, it's important to check to see if the merchant is providing you with insurance. It is important to note that USPS does not offer any insurance on the flat-rate envelopes, so merchants have to buy it from a third party, such as Shipsurance.

In case you're wondering, we insure all of our international packages through either Shipsurance or USPS, because we don't like unpleasant surprises any better than our customers do!

You have such lovely fabrics. Is it possible for you to mark the package as gift when shipping to Canada?
Thanks! :)

QuiltE 08-27-2011 01:39 PM


Originally Posted by Aully

Originally Posted by Favorite Fabrics
We always ship internationally through the Post Office, because there are no additional brokerage fees assessed. UPS and FedEx, as others mentioned, do charge those fees, which can be quite hefty! If the customer does not pay the fees, they bounce back to the shipper... and I found that out the hard way once! So it's ONLY USPS, the Post Office, for international orders, from now on.

That said... there is no package tracking available for those economical USPS flat-rate envelopes, either. And while *most* of them do get delivered just fine, occasionally one goes missing. It is a big world out there! So if you're buying internally, it's important to check to see if the merchant is providing you with insurance. It is important to note that USPS does not offer any insurance on the flat-rate envelopes, so merchants have to buy it from a third party, such as Shipsurance.

In case you're wondering, we insure all of our international packages through either Shipsurance or USPS, because we don't like unpleasant surprises any better than our customers do!

You have such lovely fabrics. Is it possible for you to mark the package as gift when shipping to Canada?
Thanks! :)

I should let FF answer this herself, though I will comment, as being the originator of this thread, I wouldn't want anyone to jeopardize their business to ship materials to me.

Taking the risk and calling a business transaction a "gift" would be just that ... risky! I would suspect if someone wants to stay in business they wouldn't want that risk taken.

As I said, JIMHO!!

Aully 08-27-2011 02:22 PM


Originally Posted by QuiltE

Originally Posted by Aully

Originally Posted by Favorite Fabrics
We always ship internationally through the Post Office, because there are no additional brokerage fees assessed. UPS and FedEx, as others mentioned, do charge those fees, which can be quite hefty! If the customer does not pay the fees, they bounce back to the shipper... and I found that out the hard way once! So it's ONLY USPS, the Post Office, for international orders, from now on.

That said... there is no package tracking available for those economical USPS flat-rate envelopes, either. And while *most* of them do get delivered just fine, occasionally one goes missing. It is a big world out there! So if you're buying internally, it's important to check to see if the merchant is providing you with insurance. It is important to note that USPS does not offer any insurance on the flat-rate envelopes, so merchants have to buy it from a third party, such as Shipsurance.

In case you're wondering, we insure all of our international packages through either Shipsurance or USPS, because we don't like unpleasant surprises any better than our customers do!

You have such lovely fabrics. Is it possible for you to mark the package as gift when shipping to Canada?
Thanks! :)

I should let FF answer this herself, though I will comment, as being the originator of this thread, I wouldn't want anyone to jeopardize their business to ship materials to me.

Taking the risk and calling a business transaction a "gift" would be just that ... risky! I would suspect if someone wants to stay in business they wouldn't want that risk taken.

As I said, JIMHO!!

You are right. Thanks!

ecmoore 08-27-2011 02:24 PM

It's a smart thing not to drive packages into Canada if you're the vendor, without doing a full declaration. The border guards get REALLY picky about that. When I worked for our family business, and would go down to the states to visit my mom's mom, they would ALWAYS ask me if I was bringing anything over. I never did, but I know that during the mail strike a few months ago, some small business owners just had to chance it. Similarly, marking as a gift when it's not - they check the return address to see if it sounds "businessy."

KGoodhand 08-27-2011 02:48 PM

One thing I have learned is that if the item was made in North America there are no duties but you may have to pay our taxes (ontario) when you pick them up. Also the big thing they watch for is the value of the items being went. I picked up one item from an exchange here and was dinged with a $40 charge but it had a declared value of $200. I agree if you can break down the shipment in to smaller amounts, depending on what it is you are buying, I would. I am in Southern Ontario so I don't purchase a lot on line, most of my experiences have been through the board.

Sewlmatesister 08-27-2011 02:54 PM

There is no such thing as duty on fabric...but you may pay tax (sometimes). NEVER have anything sent through UPS or FEDEX or they will charge HUGE brokerage fees!!!!!
Have done it for years. Very seldom pay tax!

ecmoore 08-27-2011 04:16 PM

Okay. I just dug through my tarriff schedule, and my isn't THAT fun reading. And my earlier statement, and in fact, my earlier understanding of the tariff was, well, wrong. Apparently as long as the country is in the most favoured nation category, you're pretty well good. You just have to pay tax on the purchase, provided it's labelled properly and all (there are a TON of different categorizations, though, so I'd be very leery of just labelling a package with "fabric.") You do, however, have to pay your provincial tax. Yay HST.

That being said: If you import a completed quilt, even from a most favoured nation or a country with which we have a trade agreement, and it's not under your personal exemption amount, you're stuck with 12-14% import tariff. Awesome.

Favorite Fabrics 08-27-2011 06:13 PM


Originally Posted by Aully
You have such lovely fabrics. Is it possible for you to mark the package as gift when shipping to Canada?
Thanks! :)

We really can't. We're required by law to mark the packages as merchandise when that's truly what is in them.

And since all the international packages look pretty much alike, it would look kind of odd if one was marked "gift" while the others were not.

It would look odder still if they were ALL marked "gift"!

:shock:

That would be a SURE way to invite trouble!

deanna.r 08-27-2011 09:43 PM

I order fabrics from US companies all the time. I usually wait for sales (for example Hancock's of Paducah always has fabrics in a sale section, and has a current free shipping offer: note, they price by the 1/2 yard)

Back To School Free Shipping

Type BK2SCL in the promotional code box during checkout.
Offer expires August 30, 2011.


United States minimum: $30.00
International minimum: $100.00
Limit 2 battings per order; all oversized items excluded from this offer
Orders places before the receipt of this email are not valid for this offer.
Please call 1-800-845-8723 or Email Us if you need assistance.

If you are paying for shipping, you have to figure out if the added shipping charges and any potential duties are still less than you would pay for the same fabric in Canada.

Many companies ship free to US addresses. If you have friends who spend part of the year at a second home in the US, they may be kind enough to have things shipped to them and bring them to you. Many of these "snow birds" do not buy enough for your fabric to make a difference in their declarations.

Find out where the fabric is made by phoning the company. That way you can know if it will be duty free.

As others have said, you are more often "dinged" on boxes than you are on USPS flat rate envelopes.

Get on the email newsletter and promotions lists of companies like Hancock's of Paducah

quilterella 08-28-2011 01:44 AM

There were 24 Fatquarters per bundle. So basically 30yds of fabric for the sale price plus the $68.00 taxes when it was delivered. That was the only place I could get the colour graduation I needed for the bargello I was making(next project). I don't order often from online stores, as I try to support my LQS, but, the closest one is 45minutes away and the prices are very high. I have ordered other things and there was no TAX surprise on delivery, so, I am not sure of the reasoning on how they figure this out. There has been alot of interesting information on this topic, and I will continue to watch this thead.

dunster 08-28-2011 03:57 AM


Originally Posted by quilterella
There were 24 Fatquarters per bundle. So basically 30yds of fabric for the sale price plus the $68.00 taxes when it was delivered. That was the only place I could get the colour graduation I needed for the bargello I was making(next project). I don't order often from online stores, as I try to support my LQS, but, the closest one is 45minutes away and the prices are very high. I have ordered other things and there was no TAX surprise on delivery, so, I am not sure of the reasoning on how they figure this out. There has been alot of interesting information on this topic, and I will continue to watch this thead.

Just wondering, is there a way to protest the tax if you don't agree with how it was assessed?

ecmoore 08-28-2011 04:32 AM

Dunster, you can contest the duty at a CBA office, iirc, but I'm not sure of the exact process. They have a 1-800 number, and the people are very, very helpful. If I was a US merchant who was willing to ship to Canada (and a LOT of them aren't, I'm just saying) I'd probably call and find out exactly how to label the packages for my customers.

People in Canada tend to be surprised at the amount of duty we pay in general, and Americans are doubly so. I mean, we live in a country where gas is about $5.50 US/Gal, and milk in my area is about $5/gal. It's a real shock for my husband, that's for sure. (Granted, it's bizarre - it's cheaper for us in Toronto to eat strawberries imported from Mexico than it is for people in Texas.)

Add to the fact that when we purchase in Canada, the duties are hidden to a certain degree - wrapped up in the sticker price, because we have so little manufacturing and so much has historically been imported. And finally, we've traditionally had a very high exchange rate in the US, and Canadians are used to paying a LOT of money for certain products. (Some non-quilting examples: Shoes at payless, the exact same shoes, are usually 20-30% higher priced between Canada and the US. Books are starting to even up in price, but many are still 20% higher at least. A bernina foot I need is $60 in Canada, and $25 in the US.) This also serves to keep the prices artificially high, even though the dollar has been floating within 5% of par for the last five years, and has been over par for most of the last 6 months.

Just Me... 08-28-2011 04:35 AM

I can ship up to 4 pounds in a flat-rate envelope priority mail ($13.95) to a customer....usually around 4-5 yards, depending on the fabric (USPS). Once you move away from the envelopes, they are scrutinized more for duty. I have several ladies who buy on a regular basis who put in their Order Comments "Use a multiple of envelopes rather than a box". Every once in a while, they get hit with a small duty, but usually they appear to be more of a document package and aren't pulled to check....

QuiltE 08-29-2011 06:47 AM


Originally Posted by ecmoore
It's a smart thing not to drive packages into Canada if you're the vendor, without doing a full declaration. The border guards get REALLY picky about that. When I worked for our family business, and would go down to the states to visit my mom's mom, they would ALWAYS ask me if I was bringing anything over. I never did, but I know that during the mail strike a few months ago, some small business owners just had to chance it. Similarly, marking as a gift when it's not - they check the return address to see if it sounds "businessy."

Oh no ... I was NOT suggesting that it be brought across as anything but legitimate.

Rather that some vendors are bring their shipments to the border, declare them, clear customs ... then ship it in Canada. Many are doing it as a regular side of their business, just so they know that it gets processed correctly, quickly and in the right classes/categories to keep the customs fees at a minimum and with no surprises for their customers. That way, they know once it's in the mail/courier, it'll soon be in their customers' hands.

Favorite Fabrics 08-29-2011 11:31 AM


Originally Posted by Just Me...
I can ship up to 4 pounds in a flat-rate envelope priority mail ($13.95) to a customer....usually around 4-5 yards, depending on the fabric (USPS). Once you move away from the envelopes, they are scrutinized more for duty. I have several ladies who buy on a regular basis who put in their Order Comments "Use a multiple of envelopes rather than a box". Every once in a while, they get hit with a small duty, but usually they appear to be more of a document package and aren't pulled to check....

We stuff 8 yards of fabric into those envelopes... at which point they don't look "documenty" at all! :lol:


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