I'm having some trouble with the new Janome 11000 and suspect it's something very simple. All I was embroidering was a simple redwork design. The lettering came out fine, but then the snowman seems to have skipped stitches on the front and doesn't look right on the back to me. Any suggestions?

I would try rethreading the machine, check for anything in the thread path and clean out the bobbin area really well :D:D:D

One of the big reasons for skipped stitches with embroidery machines is dust in the bobbin race. Clean out your bobbin race, rethread your machine and if that hasn't helped, you might need to change your needle. Good luck.

Maybe you already do this: Before embroidering, I always spray down the machine with canned air. Include the needle area and especially the bobbin area. For each project, change the needle. Embroidery machines use fast stitches, so the needle must be sharp, and should be an embroidery needle. A titanium needle is a good one for embroidery. A small little nick in the needle can cause the fabric to catch when embroidering. The skipped stitches look like a needle issue, but also looks like a tension issue too. I always practice on a piece of cloth similar to the one embroidering before I go to my final project.

It looks to me that you may have a top tension problem, too loose.

Try to set the machine to the default tension it came with when you purchased it. I think you may have a tension problem. Also, are you using a new stabilizer? Some stabilizers may cause the stitches to skip as well as the thread to break. Embroidery machines can be very sensitive to threads in the bobbin area. It may require professional service to get it cleaned. A tiny thread buried deep inside can cause a huge problem.

sew out the same again--?fault in digitising will show the same place fault----?shredding of thread [thinner section] good luck

A new needle may help

I've put in a new needle, cleaned out the bobbin area, rethreaded it and it's still doing the same thing. I emailed the dealer to see if she has any other ideas. I don't get why the text is fine and it skips stitches on the snowman though. I might try it again tomorrow when hopefully the sun will be shining. Thanks for all your suggestions! :)

It looks to me like your having tension problems with the threads looking like they do. Whenever you have those loops like that on the back it is the tension.