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-   -   You've loaded the customer's quilt onto your machine... (https://www.quiltingboard.com/main-f1/youve-loaded-customers-quilt-onto-your-machine-t103495.html)

edensgaite 02-27-2011 07:33 AM

Begin quilting it, get half way done on your customers beautiful quilt, and find a gapping hole where both pieces of fabric were not caught in the seam allowance. What do you do?
I've come across this several times with different customers and wonder how other quilters handle this issue....I'd love to know what other longarmers do.
Mikki

the casual quilter 02-27-2011 07:38 AM

This has happend to me , too. I call the customer and explain what I found and then I fix it while it's on the machine. All I do is loosen the tension on the quilt a little bit and stitch the seam allowance together by hand with a lightweight matching thread. Then I quilt over my repair. But I do let my customer know. It's usually because they didn't shorten their stitch length when they were piecing and the seam and the tension on the roller bars caused the seam to pop a little.

MTS 02-27-2011 08:03 AM

<speaking as a customer>

If it's just a couple of inches, just baste it so you can continue quilting, and mark it for the customer to fix.

If mine came back like that, I wouldn't be upset at all.

And if it was a more serious issue, and the LAQ-er did fix, I would also expect to be charged for the time.

greensleeves 02-27-2011 11:02 AM

I have had this happen twice with customer quilts. Called each time and they were ok for me to apply a little Liquid Stitch-a permanent fabric glue-along the seam line. Apparently this has held up very well. Their option, to run a fine hand stitch to reinforce the fix. Both fixes were less than 3 inches long.

clem55 02-27-2011 11:29 AM

whoaa, never gave that a thought before. How short of a stitch should I use when piecing? I usually use a 2.8 so I can pick out when needed.

greensleeves 02-27-2011 11:52 AM


Originally Posted by clem55
whoaa, never gave that a thought before. How short of a stitch should I use when piecing? I usually use a 2.8 so I can pick out when needed.

I use 2.5 but the problem is usually not catching enough of the bottom fabric when piecing, you know how it tends to slip a little sometime. :)

KarenR 02-27-2011 11:55 AM

Stitch length? when piecing? so they don't come apart.


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