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Thread: Red Rock Threads order

  1. #1
    Power Poster BellaBoo's Avatar
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    I bought a cone of thread and the shipping was $4 when I confirmed the order. I didn't think that much about it. I got my order and the shop had circled the $4 charge, changed it to $2 and credited my account. Now this is the type of service that will have me for a customer for a long time. :D :D :D :D


    http://www.redrockthreads.com/

  2. #2
    Power Poster MamaBear61's Avatar
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    Yes it is nice when a business realizes the value of customer loyalty and makes the extra effort to ensure satisfaction

  3. #3
    Moderator littlehud's Avatar
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    They know how to keep a customer satisfied and coming back.

  4. #4
    Senior Member dojo36's Avatar
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    Quote Originally Posted by BellaBoo
    I bought a cone of thread and the shipping was $4 when I confirmed the order. I didn't think that much about it. I got my order and the shop had circled the $4 charge, changed it to $2 and credited my account. Now this is the type of service that will have me for a customer for a long time. :D :D :D :D

    do you have a long arm quilting machine? and if so, what kind of thread do u use on that? i just got a tin lizzie about a month ago and it likes the king tut thread the best but it's also the highest. u said u bought a "cone" so that's what makes me wonder if it was for la. lizzie just doesn't like some threads.
    donna


    http://www.redrockthreads.com/

  5. #5
    Super Member katier825's Avatar
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    They are great! They discounted my shipping when I ordered also. Quick delivery too!

  6. #6
    Super Member Oklahoma Suzie's Avatar
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    Boy, don't you love when that happens. They sure know how to keep a customer satisfied.

  7. #7
    Power Poster BellaBoo's Avatar
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    I don't have a LA but I do have a table top quilting machine. I bought some Wonderfil Inviasfil 100wt thread. I like doing machine quilting with very thin thread. Silk thread is my choice but it's so very expensive. It's hard to find 100wt thread that is strong and in pretty colors.

  8. #8
    Power Poster amma's Avatar
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    Awesome!!! That is the way it should be :D:D:D

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