I agree with previous advice--call the shop and ask about their return policy. Also, After you pay return shipping would it be worth it?
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I agree with previous advice--call the shop and ask about their return policy. Also, After you pay return shipping would it be worth it?
I would also contact them and explain the situation, it's not that you just changed your mind, it's that you are not happy with the quality of the fabric because it should tolerate washing. You may be surprised because most companies want their customers to be happy!
If a woman's work is never done....why start?
Contact them and find out!
I've rarely had issues where I needed to return online fabric purchases, but when I have contacted the companies with issues they've always fixed it right away. I think online companies are very aware of forums like this and they know we will talk if they don't treat us right!
I think I've only returned fabric to Fabric.com, once, about 2 years ago. Actually I didn't even "return" it as they told me to just keep it and sent a refund. (It was fabric that bled and faded really badly with just one wash - I emailed photos as proof. They didn't want it back.)
A lot of online shops will send swatches for free or for a nominal charge as well.
I honestly thought that once fabric was cut off the bolt, you couldn't return it.
I have only had experience with www.fabric.com . Once they cut a panel crooked and once they sent the wrong fabric. On both occasions i emailed them and they apologized and told me to keep the fabric and they would send the correct one. And they did! Very good customer service.
Jumpin' Judy
There should be a "contact" spot on the website. You could send them an email to ask about their policy
I ordered Ohio State Fabric from Fabric.com and was sent a beautiful red with cars on it????? I called immediately and the lady was super. She said she was going to the warehouse because the number on the package was for OSU fabric but that wasn't what was in it. She told me to keep it or give it to charity and she would find out what happened and send the correct material (after I described it for her and sent her the link on their site for the fabric). They paid the shipping and it (even 1/2 yard more than my order) was at my home in 2 days. Great service....will always check them first now when looking for a specific type of fabric. Way to go Fabric. Com!!!
Busy in Ohio
Every place has their own policies concerning returns, it is important to read the policies before placing an order.
hiding away in my stash where i'm warm, safe and happy
My only experience with wanting to return online fabric was because it was not the right color for me when I got it. I had no problem returning it and then got the color that worked. I think it was Fabric.com.
Rule of thumb IF you are considering returning fabric......do not cut it. do not wash it. do not let your furry friends enjoy it in any capicity.
You should always inspect your newly purchased fabrics asap. Most companies will work with you when you are reasonable.
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