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Thread: Returning of fabric bought online?

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  1. #1
    Senior Member
    Join Date
    Oct 2013
    Posts
    533
    Unfortunately the only way to find out the things I did about the fabric is by washing it. Lots of fabrics that feel stiff from sizing soften up with washing.
    And no way to know a fabric is going to bleed without washing it.
    I have written them twice with no response. I will give it till tomorrow and then give them a call. I used them after getting a referral on here. The price was right for the amount of fabric for a QOV. I suppose everyone has different taste in fabric. I would not want a quilt that feels like this cloth. So it might end up being lesson learned.
    But it puts me at an impass. How to afford to continue making donation quilts without breaking the bank? I spent $80 on this. If it had been 3 times as much? $240 worth of fabric is too much.
    Last edited by QuiltnNan; 06-14-2015 at 07:19 AM. Reason: remove consumer complaint

  2. #2
    Junior Member Retiree's Avatar
    Join Date
    Dec 2012
    Location
    Kentucky
    Posts
    122
    Be sure and tell them it was for QOV and the rest of the story.

  3. #3
    Senior Member
    Join Date
    Oct 2013
    Posts
    533
    No reply from Marshall Dry Goods at all. I've written them twice in case the first message went into cyper space. At least say "no".
    So I guess there policy is "no customer service" after the sale.

  4. #4
    Super Member
    Join Date
    Aug 2011
    Location
    Charleston SC
    Posts
    9,945
    Always check their return policy before buying...

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