Can you return fabric bought online or anywhere else for that matter? Just cuz you don't like it perhaps.
Or it doesn't feel good?
I get if you goto the LQS. You know exactly what you're buying. You can see the color and feel it.
Welcome to the Quilting Board!
Can you return fabric bought online or anywhere else for that matter? Just cuz you don't like it perhaps.
Or it doesn't feel good?
I get if you goto the LQS. You know exactly what you're buying. You can see the color and feel it.
Check before you buy! Many online places will accept returns as long as you have not cut into it, but some do not, so familiarize yourself with the specific policies of that site before you buy.
I'm pretty sure that JoAnn's will still accept returns on uncut pieces. I know I have done so in the past, but it's been a couple years and their policy may have changed.
"I do not understand how anyone can live without one small place of enchantment to turn to."
Marjorie Kinnan Rawlings
There is no information on the website about their return policy. I haven't cut the fabric, but have washed it. That's how I know it bled and also that it doesn't feel good even after washing the sizing out.
If you are talking about a specific shop, they may not have a return policy listed, but should have contact info. Contact them directly and explain your issue.Originally Posted by sval
"I do not understand how anyone can live without one small place of enchantment to turn to."
Marjorie Kinnan Rawlings
Yes, contact them directly. Most will accept returns if fabric is damage, but I wouldn't think they would because you changed your mind. But it never hurts to ask. You will probably end up paying return shipping fees.
A Good Friend, like an old quilt, is both a Treasure and a Comfort
Often you have to scroll all the way down to the itsy bitsy print at the bottom of the page. You may also be able to Google the company/return policy. Another reason Irarely purchase on line.
Call customer service, tell them the same thing about the bleeding and the feel.
If the fabric is washed, they may not take the fabric back, but if the fabric was in the same state as when you bought it, it would depend on their return policy. Once I was sent the wrong fabric and the company (Ithink it was Connecting Threads, it's been a long while), told me to keep the fabric and sent me a replacement of the fabric I had originally ordered. I was a happy camper as the fat quarters I received were beautiful/.
I agree with PaperPrincess. It depends on the shop. I purchased some fabric from an eBay store and when it arrived it looked like a pale comparison of what that fabric should be. (I had purchased a bit of the fabric elsewhere and was trying to find more, so I had something to compare it to.) I contacted the eBay store and instead of allowing me to return the fabric they refunded my money. I bought tons more from that store, because I knew I could count on their customer service. Usually, though, I go on the theory that I will have to accept whatever fabric I receive, and that's the penalty for buying online. The bonus is that there is a huge selection, better prices, and you can shop from your home, putting things in the cart one day and making the final decision a week later (provided your selection is still available).
I had similar experience, but instead of the fabric being inferior, I actually had chosen the wrong color. I called them an explained and they sent the correct color, no additional charge, AND I did not have to return the wrong fabric. The CSR said to use it if I could, or gift it. I was blown away. Needless to say, I too ordered from them again and again.
Posting Permissions
Reply With Quote
